Heather Brittain
Prairie Village,KS
Summary
Dynamic leader with a proven track record at Olathe Noble Equipment Sales, excelling in strategic planning and operational excellence. Spearheaded initiatives that enhanced customer satisfaction and reduced costs, while fostering a culture of accountability and innovation. Adept at team building and staff training, driving performance and profitability through effective communication and relationship management.
Overview
19
19
years of professional experience
Work History
President
Olathe Noble Equipment Sales
05.2005 - 01.2024
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Reduced operational costs through strategic cost management initiatives.
- Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
- Adopted cutting-edge technologies to improve productivity levels within the organization.
Education
Blue Valley West High School
Overland Park, KSSkills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Operations management
- Staff training
- Sales and marketing
- Process improvement
- Operations oversight
- Staff management
- Creating and delivering presentations
- Brand management
- Profitability optimization
- Program management
- Remote team management
- Cost reduction
- Executive performance management
- Contract administration
- Team leadership
- Team motivation
- Decision-making
- Coaching and mentoring
- Public speaking
- Competitor research
- Leadership and people development
- Marketing and advertising
- Effective communicator and public speaker
- Relationship and team building
- Approachable leader
- Planning and coordination
- Goal setting
Timeline
President
Olathe Noble Equipment Sales
05.2005 - 01.2024
Blue Valley West High School
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