Domingo Bernel, Jr
Newport Coast,CA
Summary
Proven leader in customer engagement and sales growth, adept at problem-solving and teamwork. At Tommy Bahama, I spearheaded initiatives that significantly enhanced customer satisfaction and loyalty, leading to repeat business. Expert in customer service and time management, I consistently boosted sales revenue through strategic relationship-building and efficient operational improvements. Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
Overview
31
31
years of professional experience
Work History
Sales Associate/Brand Ambassador
Tommy Bahama
03.2004 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Owner
Self Employed Services
02.1997 - 03.2004
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Boosted sales revenue by identifying customer needs and providing tailored product recommendations.
Liquor Store Manager
Albertsons Grocery Store
02.1993 - 01.1997
- Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
- Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.
- Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
- Supervised the creation of exciting merchandise displays to catch the attention of store customers.
Education
Bachelor of Science - Navigation, Seamanship, Safety,cargo Handling
Philppines Maritime Institute
Manila, Philippines03.1980
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
Timeline
Sales Associate/Brand Ambassador
Tommy Bahama
03.2004 - 02.2024
Owner
Self Employed Services
02.1997 - 03.2004
Liquor Store Manager
Albertsons Grocery Store
02.1993 - 01.1997
Bachelor of Science - Navigation, Seamanship, Safety,cargo Handling
Philppines Maritime Institute