Domingo Hernandez
Texas Juvenile Justice Department
Edcouch
2
Languages
4
years of professional experience
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Work History
Juvenile Correctional Officer
1 Month- Implemented behavior management techniques to promote positive interactions among youth residents.
- Assisted in crisis intervention strategies, de-escalating conflicts and maintaining order in high-stress situations.
- Supervised daily activities to ensure safety and compliance within juvenile facilities.
- Conducted regular assessments of inmate behavior and progress, reporting findings to senior staff.
Security Officer
1 Year 2 Months- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to identify and mitigate potential hazards.
- Responded promptly to incidents, providing detailed reports for management review.
- Assisted in training new officers on protocols and emergency procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Licensed Health Insurance Agent
8 Months- Provided accurate information to clients regarding health insurance options and enrollment processes.
- Assisted clients in navigating complex policy details and benefits to enhance understanding.
- Conducted needs assessments to recommend appropriate health insurance plans for diverse clientele.
- Utilized CRM software to manage client interactions and track enrollment progress efficiently.
Consumer Health Needs Assessment Interviewer
2 Months- Conducted interviews to gather candidate information and assess qualifications.
- Utilized applicant tracking systems to manage candidate data and streamline recruitment process.
- Collaborated with hiring managers to understand job requirements and develop targeted interview questions.
- Provided feedback on candidate performance to improve selection processes and enhance hiring outcomes.
Education
MBA - Management Information Systems
- 3.46 GPA
Skills
Patience and empathy
Youth counseling
Restraint techniques
Professional boundaries
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Effective communication
Detail-oriented
Documentation skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Juvenile Correctional Officer
Texas Juvenile Justice Department
07.2026 - CurrentRead More
Security Officer
Bolt Security
05.2025 - 07.2026Read More
Licensed Health Insurance Agent
Ttec (TeleTech) - HealthCare Solutions
07.2023 - 03.2024Read More
Consumer Health Needs Assessment Interviewer
PRC Inc
08.2022 - 10.2022Read More
The University of Texas Rio Grande Valley
MBA from Management Information Systems
Read More