Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Domingo Murguia

Jarrell,TX

Summary

Branch Manager at Daikin Comfort with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in branch operations management and team supervision, I successfully improved service quality and resolved client issues, leading to a significant boost in customer ratings. Committed to excellence and collaboration in all endeavors.

Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Branch Manager

Daikin Comfort
03.2006 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Complied with regulatory guidelines and requirements.

Forming Operator

Owens Corning
02.1996 - 03.2006
  • Served as a mentor to new forming operators, providing on-the-job training, guidance, and support in their professional development journey.
  • Maintained a safe work environment by adhering to safety protocols and implementing preventative measures.
  • Collaborated with engineering team to implement process improvements, resulting in increased productivity.
  • Contributed to cost reduction initiatives by identifying areas for improvement in the forming process and implementing changes accordingly.
  • Ensured timely completion of production orders by effectively managing resources and workflow scheduling.

Education

GED -

Amarillo College
Amarillo, TX
02-1990

Skills

  • Branch operations management
  • Customer service
  • Excellent time management skills
  • Attention to detail
  • Excellent work ethic
  • Team supervision
  • Decision-making
  • Sales management
  • Documentation
  • Forklift Certified
  • warranties
  • collaboration

Certification


  • theological Diploma
  • pastoral care
  • history & christianity
  • kingdom world & mission
  • Tax and Administration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working

Timeline

Branch Manager

Daikin Comfort
03.2006 - Current

Forming Operator

Owens Corning
02.1996 - 03.2006

GED -

Amarillo College
Domingo Murguia