Domingo Rodriguez
The Colony,TX
Summary
Innovative and Results-Driven Logistics Professional Exposure to business development, sales, marketing, strategic planning, client relationship management and customer service skills. Leverages a consultative approach to customer service and a genuine commitment to customer satisfaction. Serves as a proven leader with an eye to the bottom line and a record of increasing revenue growth. Thrives independently and collaboratively; combines confident communication skills with a contagious enthusiasm and a demonstrated ease in conversing with key decision-makers. Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Overview
19
19
years of professional experience
Work History
Director of Fulfillment Services
Geoforce
Plano, TX
02.2021 - 08.2023
- Increased output from 14,000 line items/quarter to more than 25,000 line items/quarter
- Maintained output 80% of quarters employed through process improvements—not additional headcount
- Crafted and executed the strategic plan to ensure delivery against company objectives and functional KPIs for overall quality, compliance and productivity, inventory management, logistics, supply chain, order management, order automation, process improvement, SKUs, and global international shipping
- Negotiated deep discounts with UPS and FedEx
- Total discount increased by more than 18% annually for both carriers
- Used detailed third-party reporting to ensure package counts were met with both carriers
- Through ISO policy creation and implementation, team improved from 77% accuracy and on-time deliverables to a consistent 93% for two years
- Tracked performance through KPIs developed within NetSuite and Looker software platforms
- Managed inbound/outbound and import/export of all finished products, including procurement of parts and components—specifically, during pandemic supply chain crisis
- Managed fleet of sales and service vehicles for the company (25 vehicles), including maintenance, insurance claims, tracking, registration, and general upkeep
- Procured all third-party products and accessories (50+ vendors); parts and accessories totaled over 500 SKUs
- Managed employees and built relationships with freight forwarders and customs brokerage firms in Brazil and Canada
- Oversaw all tasks related to the global logistics process, including the development of SOPs for incoming requests
- Demonstrated strategic thinking, execution, and coaching across functional and organizational boundaries
- Proactively investigated and resolved any logistics issues.
Distribution Manager
Smart Start
12.2012 - 01.2021
- Supervised activities of workers engaged in receiving, storing, testing, and shipping products or materials
- Planned, developed, and implemented warehouse safety and security programs and activities
- Reviewed invoices, work orders, consumption reports, and demand forecasts to estimate peak delivery periods and to issue work assignments
- Scheduled and monitored air or surface pickup, delivery, or distribution of product or materials
- Interviewed, selected, and trained warehouse and supervisory personnel
- Conferred with department heads to coordinate warehouse activities, such as production, sales, records control, and purchasing
- Verified data for quantities of parts issued and transferred among locations, inventory and cycle count adjustments into computer database
- Directed and oversaw daily activities and troubleshooting of distribution center function
- Prepared and participated in yearly physical inventory.
Project Manager
Malin Integrated Handling Solutions and Design
01.2012 - 08.2012
- Lead project planning and implementation; facilitated defined project goals and deliverables
- Built entire cellular WAM networks or attached to existing WIFI networks
- Presented reports defining project progress and solution.
IT Wireless Coordinator/Help Desk Technician
Malin Integrated Handling Solutions and Design
11.2004 - 08.2012
- Handled all purchasing, implementation and management of cellular technology
- Managed all GPS/Telemetry devices in service for tracking and deployment of 170 technicians in Texas, Louisiana, and Mexico
- Supported all incoming IT help desk tickets via Track-IT
- Managed Blackberry Enterprise Server
- Facilitated custom netbook and iPhone/Blackberry rollouts
- Created accounts in Active directory
- Set up hardware of all HP thin clients on the Citrix server farm.
Education
High School Diploma -
Emporia High School
Emporia, KS05-1990
Skills
- Customer Service
- Team Management
- Operations Management
- Team Leadership
- Team Training
- Warehousing
- Project Management
- Project Planning
- TotalTrax Fleet Tracking
- ID Systems Fleet Tracking
- OnTerra Systems Fleet Tracking
- FedEx
- UPS
- DHL
- Microsoft Office Certified
- VCN/VPN
- Sage 100 / Mass 90
- Microsoft Project
- NetSuite
- Salesforce
Officeapplicationsandtechnologies
- Microsoft Office Certified (via New Horizons)
- VCN/VPN
- Sage 100 / Mass 90
- Microsoft Project
- NetSuite
- Salesforce
Shippingapplications
- TotalTrax Fleet Tracking
- I.D. Systems Fleet Tracking
- OnTerra Systems Fleet Tracking
- FedEx
- UPS
- DHL
Militaryexperience
United States Marine Corps, Corporal, 03/1991, 12/1995, Advanced Personal Administration Course, Supply Chain & Logistics Course, Ground Ordnance Intermediate Level Supervisors’ Course, Small Arms Repair Course, Medical honorable discharge, Disabled American Veteran
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Director of Fulfillment Services
Geoforce
02.2021 - 08.2023
Distribution Manager
Smart Start
12.2012 - 01.2021
Project Manager
Malin Integrated Handling Solutions and Design
01.2012 - 08.2012
IT Wireless Coordinator/Help Desk Technician
Malin Integrated Handling Solutions and Design
11.2004 - 08.2012
High School Diploma -
Emporia High School
Similar Profiles
Nadya Ayu AninditaNadya Ayu Anindita
Geotechnical Engineer at PT. Geoforce IndonesiaGeotechnical Engineer at PT. Geoforce Indonesia
Carol AndersonCarol Anderson
Vice President, Human Resources at Geoforce, Inc.Vice President, Human Resources at Geoforce, Inc.
Kevin McKinneyKevin McKinney
Field Supervisor at Geoforce Utility TechnologiesField Supervisor at Geoforce Utility Technologies
Brandi WilburnBrandi Wilburn
Customer Assistance Specialist at Toyota Financial ServicesCustomer Assistance Specialist at Toyota Financial Services
Ryan HavensRyan Havens
Manager | Trainer (Concurrent) at Chick-fil-AManager | Trainer (Concurrent) at Chick-fil-A