Summary
Overview
Work History
Education
Skills
Certification
Education and Training
References
Timeline
Generic

Theodore Taylor

Bloomfield,NJ

Summary

Fulfillment services leader with a strong record at DG3, driving efficiency and productivity through targeted coaching and training. Expertise in data management and customer service, adept at resolving complex issues while fostering robust client relationships. Focused on achieving departmental objectives within budget, with a commitment to safety and operational excellence.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Director of Fulfillment Services

DG3
Jersey City, NJ
10.2008 - Current
  • Coached employees to improve efficiency, accuracy, and productivity.
  • Evaluated inventory levels to maintain optimal supply counts.
  • Prepared inventory for shipment by efficiently labeling and tagging items.
  • Achieved departmental objectives while adhering to budget constraints.
  • Managed processes using ordering, tracking, and billing systems effectively.
  • Supervised a staff of 20, providing ongoing training to enhance skills.
  • Established strong client relationships through effective issue resolution.
  • Resolved complex customer inquiries and escalated complaints with professionalism.

Freight Conductor

CSX Railroad
Kearny, New Jersey
11.2022 - 05.2024
  • Conducted safety inspections on freight cars and cargo prior to transport.
  • Inspected brakes, couplings, air hoses, signal lines, and other components before departure.
  • Coupled railcars securely to ensure safe transport during transit.
  • Operated hand brakes on locomotives when stopping at stations or switching tracks.
  • Followed strict safety protocols while managing switches and signals along tracks.

Freight Handler/Certified Yard Switcher

FedEx Freight
North Arlington, NJ
02.2018 - 07.2022
  • Worked with loaders and supervisor to move assigned trucks and trailers from one location to another.
  • Conducted daily check on vehicle prior to shift start to identify mechanical defects.
  • Followed corporate, departmental and regulatory operations and safety standards to minimize accidents and vehicle damage.
  • Loaded material onto trucks and secured for transport.
  • Stabilized and guided freights using slings and hooks while adhering to weight restrictions.
  • Transported freights using forklifts, pallet jacks and reach trucks.

Education

Associate of Applied Science - Legal Administrative Assisting

Gibbs College
Livingston, NJ
05.2008

High School Diploma -

Orange High School
Orange, NJ
06.2004

Skills

  • Customer service
  • Friendly, positive attitude
  • Organization
  • Data management
  • People skills
  • Work ethic
  • MS Office
  • Time management
  • Teambuilding
  • Brake inspection
  • Safety protocols
  • Cargo handling
  • Reporting accuracy
  • Problem solving
  • Effective communication

Certification

Lean Six Sigma White Belt - 8/1/2020

Six Sigma Lean Professional - 8/9/2020

Project Management Essentials Certified - 8/16/2020

Six Sigma Yellow Belt Certified - 9/3/2020

Six Sigma Green Belt Certified - 11/29/2020

FRA Certified Conductor - 2/21/2023

Education and Training

other,other

References

References available upon request.

Timeline

Freight Conductor

CSX Railroad
11.2022 - 05.2024

Freight Handler/Certified Yard Switcher

FedEx Freight
02.2018 - 07.2022

Director of Fulfillment Services

DG3
10.2008 - Current

Associate of Applied Science - Legal Administrative Assisting

Gibbs College

High School Diploma -

Orange High School

Similar Profiles

CREATE PROFILE