Dominic Avila
Los Angeles,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Trader Joe’s. Proven ability to enhance customer satisfaction through effective problem-solving and clear communication. Skilled in cash handling and inventory management, consistently promoting a positive shopping experience while collaborating with team members to maintain operational excellence. Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
2025
2025
years of professional experience
Work History
Crew Member
Trader Joe’s
- Wrote 3 sections orders everyday and unloaded truck
- Provided exceptional customer service, ensuring a positive shopping experience for all customers.
- Assisted in inventory management, restocking shelves and maintaining product displays efficiently.
- Operated cash register, processing transactions accurately while minimizing wait times for customers.
- Collaborated with team members to enhance store operations and maintain cleanliness throughout the area.
- Engaged in product knowledge training, staying informed about new items and promotions to assist customers effectively.
- Resolved customer inquiries and concerns promptly, contributing to overall customer satisfaction and loyalty.
- Supported sales initiatives by promoting seasonal items and special offers during busy periods.
- Collaborated with team members to complete orders.
Associate
In N Out
11.2022 - 04.2024
- Took orders inside/ drive through
- Cut, and cooked fries
- Assisted in coordinating daily operational tasks and schedules.
- Supported team members in maintaining compliance with safety protocols.
- Learned and utilized company-specific tools for tracking project progress.
- Contributed to streamlining communication processes within the team.
- Collaborated with colleagues to ensure timely completion of routine tasks.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement
Team Member
Target
06.2023 - 08.2023
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Stocked shelves efficiently, ensuring merchandise availability and organization.
- Operated cash register, processing transactions accurately and promptly.
- Collaborated with team members to maintain store cleanliness and visual standards.
- Executed inventory checks, supporting accurate stock management processes.
- Engaged in training new team members on operational procedures and customer service techniques.
- Adapted to fast-paced environment, demonstrating flexibility during peak hours and events.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Fire Technology - Fire Fighter
Pasadena City College
Pasadena, CAEagle Rock High School
Eagle Rock, Ca06.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Self-discipline
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Verbal and written communication
- Food preparation
- Heavy lifting
Timeline
Team Member
Target
06.2023 - 08.2023
Associate
In N Out
11.2022 - 04.2024
Crew Member
Trader Joe’s
Fire Technology - Fire Fighter
Pasadena City College
Eagle Rock High School
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