Data Analyst with experience supporting enterprise analytics initiatives across SAP, Azure, and Microsoft Fabric environments. Skilled in SQL, Power BI, Azure SQL Database, and cross-system data validation, with experience working in medallion architecture environments to deliver operational reporting and actionable business insights
Overview
2
2
years of professional experience
Work History
Data Analyst
Summit Utilities
Fort Smith, AR
08.2025 - Current
Coordinated between business and technical teams to resolve backlogged data analytics tickets in Jira, while building and delivering actionable reports and dashboards in Power BI.
Delivered an ad-hoc multi-year Return Mail analytics extract (2023-2025), consolidating data across Cayenta, SAP, and custom internal applications to identify customers with returned correspondence.
Queried and validated Return Mail data using note-level entries in Cayenta to identify root causes, capture return reasons, and match entries created by specific employees for data quality assurance.
Partnered with SAP/FSM teams to retrieve missing address and GPS data for work orders, reconciling SAP and Field Service Management discrepancies to support risk assessment and mitigation initiatives.
Enhanced data reliability by identifying gaps in SAP/FSM integrations and delivering actionable recommendations to business stakeholders.
Developed complex billing and customer usage reports for SUA customers, analyzing rate class, price key, customer charges, usage, and block rates for year-over-year insights (Dec 2024-Nov 2025).
Produced operational report detailing emergency orders completed by field technicians within specified date range (Mar-Nov 2025), facilitating leadership review of workload and compliance.
Junior Software Engineer
Hometown Tickets
Remote, CA
08.2024 - 08.2025
Developed promotional code and POS sales analytics dashboards to enhance stakeholder decision-making.
Refactored backend code and optimized database queries, boosting application performance by 30%.
Contributed to agile sprints and retrospectives, authoring user stories to align technical work with product objectives.
Facilitated communication across teams via Slack and Google Meet to accelerate project progress.
Frontend Software Engineer (Contract)
Morley Fredericks Real Estate, Inc.
San Rafael, CA
04.2025 - 06.2025
Diagnosed and fixed mobile header misalignment, verified responsive navigation functionality, and ensured consistent user experience across devices.
Adjusted homepage header buttons to align with brand standards and enhance accessibility across all pages.
Updated website logo to a clickable image that links directly to the homepage, enhancing user navigation.
Replaced site logo with clickable image linked to homepage, employed AI-assisted editing for cleaner visual integration, and manually tuned padding for responsive layout.
Employed AI-assisted editing tools to enhance visual integration of various website elements for a cohesive appearance.
Adjusted padding manually across all pages to maintain responsive layout integrity, ensuring consistency on different devices.