Dominic Berlet
White City,United States
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering strong attention to detail and decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Security Officer
Asante Medical Group
2023.06 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
Security Supervisor
Securitas Security Services USA
2022.10 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw staff timekeeping entries and reports.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
Operations Manager
Stanford University
2019.09 - 2022.10
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Directed initiatives to achieve regulatory compliance.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Account Manager
Securitas Security Services USA
2018.01 - 2019.09
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch.
- Managed multiple accounts by reviewing and mitigating discrepancies and collaborating with account holders.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Education
High School Diploma -
Penn Foster College
Scottsdale, AZ02.2019
Skills
- Operational Effectiveness
- Report Analysis
- File and Records Management
- Staff Management
- Administrative Duties
- Data Entry Documentation
- Employee Training
- Customer Service
- Document Management
- Criminal Law
- Operations Management
- Sensitive Information Handling
Timeline
Security Officer
Asante Medical Group
2023.06 - Current
Security Supervisor
Securitas Security Services USA
2022.10 - Current
Operations Manager
Stanford University
2019.09 - 2022.10
Account Manager
Securitas Security Services USA
2018.01 - 2019.09
High School Diploma -
Penn Foster College
Similar Profiles
Michele O'HaraMichele O'Hara
Case Manager at Asante Medical GroupCase Manager at Asante Medical Group
Michele O'HaraMichele O'Hara
Case Manager at Asante Medical GroupCase Manager at Asante Medical Group
Rafael AbundizRafael Abundiz
Lead MRI Technologist at Asante Rogue Regional Medical CenterLead MRI Technologist at Asante Rogue Regional Medical Center