
Experienced Technical Support Specialist with years of experience working at Daimler Trucks North America. Knowledgeable in remote troubleshooting assistance and complex problem resolution. Proven history of diagnosing and troubleshooting complex technical issues, leading to improved system performance and customer satisfaction. Demonstrated ability in using problem-solving and communication skills to effectively collaborate with cross-functional teams. Actively pursuing higher education and motivated to provide the best possible support on technical issues.
Heavy Duty - (Non-SSI) Systems Certification
DETROIT Heavy Duty Air and Aftertreatment System Diagnostics - System certification