Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dominic Evans

Van Nuys,CA

Summary

Personable and dedicated Customer Service Representative with extensive experience in the air cargo and security industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Stock Associate

Home Depot
Van Nuys, CA
01.2019 - 03.2020
  • Communicated with customers to answer questions.
  • Followed instructions to properly arrange merchandise items.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assessed floor displays to restock merchandise.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Loaded and unloaded delivery vehicles to maintain inventory.

Omeric Rehabilitation

Department of Veterans Affairs
North Hills, CA
05.2017 - 03.2020

Extensive experience in packaging products with header cards and poly bags. Skilled in using hand and foot operated heat sealers to bond with adhesive as per standards. Experience with blister packaging and preparing finished products for next assembly process. Arrange shrink wrap film around consumer goods. Inspect merchandise for damage or error in font print.

Courtesy Clerk

Ralphs Grocery
Malibu, CA
08.2014 - 05.2015
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Took unwanted items from checkout to proper location.
  • Escorted customers to desired merchandise location.

Photo Retrieval Person

Wackenhut Security Services
Los Angeles, California
10.2006 - 01.2008
  • Worked as a photo retrieval person at Bank of America for the Wackenhut Corporation. Responsible for pulling the surveillance photos via the computer and assisting the police and Bank of America's investigation personnel.

Security Officer

North Beverly Park
Beverly Hills, CA
04.2005 - 10.2005
  • Security at North Beverly Park an exclusive gated community that caters to the entertainment sector. Responsible for logging residents in and out, their guest and any pertinent personnel. Other Duties included updating computer logs with any information regarding the status of residents and guests.

Security Officer

Guardsmark Security
Santa Monica, CA
06.2003 - 04.2005

Security at the Aerospace Corporation: Duties consisted of screening employees, contract service personnel, military and government officials and anyone entering the premises of Aerospace.

Pre-Boarding Screening Officer

Aviation Safeguards
Los Angeles, California
06.2001 - 05.2003
  • Upheld strong customer service standards while completing screenings.
  • Held a secret security clearance to screen passengers, pilots and other personnel at LAX prior to TSA taking over the position. Performed manual checks and operated all x-ray equipment.

Janitorial Staff Member

Mike's Maintenance
Long Beach, CA
05.1999 - 05.2001
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Discarded cardboard boxes and trash in compactors and balers.

International Service Agent

DHL Airways
Los Angeles, California
10.1994 - 04.1999
  • Performed warehouse duties which consisted of loading and unloading DHL aircrafts. Operated forklifts, processed and sorted freight and mail for distribution.
  • Held a US customs clearance as a runner performing shipping and receiving duties and recovered international freight from air cargo offices on LAX. Was responsible for tracking and recovering any missing or partial shipments.

Lance Corporal

United States Marine Corps
Kaneohe Bay , HI
10.1990 - 10.1994
  • Lance Corporal in an infantry unit in the United States Marine Corps.
  • Performed inspections to keep equipment in working order.
  • Responded immediately to routine and critical accidents, incidents and other emergencies.
  • Planned and conducted tactical and assault support missions.
  • Abstracted key environmental information to employ wide range of high-tech systems and weaponry.
  • Honorable Discharge in 1994.

Education

High School Diploma -

Westchester High School
Los Angeles, CA
06.1987

Business Administration

Grambling State University
Grambling, LA

Skills

  • Product Signage and Labeling
  • Safety Procedures
  • Heavy Lifting
  • Stocking and Replenishing
  • Attention to Detail
  • Forklift Operator Certification

Certification

Forklift certified, DHL Airways, 1994 to 1999.

Timeline

Stock Associate

Home Depot
01.2019 - 03.2020

Omeric Rehabilitation

Department of Veterans Affairs
05.2017 - 03.2020

Courtesy Clerk

Ralphs Grocery
08.2014 - 05.2015

Photo Retrieval Person

Wackenhut Security Services
10.2006 - 01.2008

Security Officer

North Beverly Park
04.2005 - 10.2005

Security Officer

Guardsmark Security
06.2003 - 04.2005

Pre-Boarding Screening Officer

Aviation Safeguards
06.2001 - 05.2003

Janitorial Staff Member

Mike's Maintenance
05.1999 - 05.2001

International Service Agent

DHL Airways
10.1994 - 04.1999

Lance Corporal

United States Marine Corps
10.1990 - 10.1994

High School Diploma -

Westchester High School

Business Administration

Grambling State University
Dominic Evans