Dominic J. Gonzalez
Shogun Restaurant
La Verne,CALIFORNIA
8
years of professional experience
Highly motivated worker who is looking to expand my skills and knowledge by building relationships to start my career. I am hard working, dedicated and reliable with a quick ability to learn and adapt to my surroundings. I am able to work at a fast rate of speed and can utilize my skills effectively to meet company goals while working with my peers.
Work History
ATM Field Service Engineer
2 Years- Managed installation and maintenance of advanced ATM systems, adhering to industry standards and protocols.
- Diagnosed and resolved complex technical issues in field environments, ensuring minimal downtime for clients.
- Collaborated with cross-functional teams to implement service improvement initiatives, driving operational excellence.
- Trained junior technicians on equipment servicing procedures, enhancing team efficiency and knowledge sharing.
- Work safely with low-voltage electrical systems and ATM hardware during installation, maintenance, and repairs.
- Install, configure, and load software on ATM machines as required.
- Provide professional, responsive customer service while maintaining strong working relationships with financial institutions and their personnel to maintain great business relations.
- Maintain a high standard of professionalism, accuracy, and reliability while servicing ATM equipment in financial environments.
Server
3 Years 9 Months- Served food and drink orders to patrons, ensuring timely and accurate service.
- Resolved customer complaints, enhancing overall satisfaction and dining experience.
- Provided friendly and professional customer service, collaborating with team to connect and serve customers effectively.
- Strong team player with ability to multitask, attentive to detail and capable of working at a fast rate of speed.
- Strong knowledge of POS systems and cash handling experience.
- Monitored and developed new servers.
Cleaning Specialist
1 Year 7 Months- Service/maintain carpet, air ducts, tile and grout, & dryer vents
- Maintain residential and commercial facilities
- Prepare material for jobs and high knowledge of hazardous waste removal
- Utilized power and hand tools for various tasks
- Able to drive utility trucks, stakebed trucks & boom trucks.
Warehouse Supervisor
4 Years 7 Months- Managed shipping & receiving, collected invoices, and established efficient delivery routes.
- Trained and onboarded new hires, equipping them with necessary skills for their roles.
- Picking and packing orders for outgoing shipments.
- Managed inventory levels to ensure product availability.
- Microsoft Office, Outlook, Excel and Word proficient.
Education
High School Diploma
Skills
Remote support
Equipment installation
Troubleshooting and repair
On-site support
Customer service management
Mechanical troubleshooting
Equipment installation and repair
Performance testing
Preventive Maintenance
Technical support
Timeline
ATM Field Service Engineer
Hyosung America
08.2024 - CurrentRead More
Cleaning Specialist
COIT Cleaning & Restoration
01.2023 - 08.2024Read More
Server
Shogun Restaurant
11.2022 - CurrentRead More
Warehouse Supervisor
Sunderstorm Inc.
05.2018 - 12.2022Read More
Glendora
High School Diploma
Read More