Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Technician
FedEx Freight
Valdosta, GA
08.2014 - Current
Tested components, assemblies and systems to diagnose problems.
Assessed equipment malfunctions using technical skills, troubleshooting abilities and diagnostic knowledge.
Fixed problems with parts, equipment and full systems.
Recommended corrective and preventive actions to boost product reliability.
Managed quality control and maintained high level of customer satisfaction.
Prepared operational reports and provided information to supervisors.
Maintenance Officer
United States Marine Corps Reserve
Erie, PA
01.2013 - Current
Delivered positive reinforcement and constructive criticism for employee work efforts.
Inspected completed work to assess quality and identify skill gaps.
Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
Monitored employee work levels and optimized performance with strategic approaches.
Researched and provided timely resolution to service discrepancies.
Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
Boosted customer satisfaction scores by rolling out new motivational initiative for team workers.
Investigated accidents and injuries, preparing reports on findings.
Education
High School Diploma -
Brooks County Highschool
Quitman, GA
05.2012
BBA - BA/ 2 Minors Entrepreneurship And Business Law