Experienced with customer engagement, creating positive shopping experiences that drive sales. Utilizes effective communication and product knowledge to meet customer needs. Track record of achieving sales goals through teamwork and adaptability.
Overview
10
10
years of professional experience
Work History
Marketing Production Manager
Dober Chemical
06.2024 - 07.2025
Oversees Production and distribution of marketing assets to ensure brand consistency, quality, and timely delivery to customers.
Develop production schedules, manage timelines to ensure products are being delivered to customers on a timely manner and adjusting schedule as needed.
Source, negotiate with, and manage external vendors, printers, and agencies.
Reduced production costs by identifying areas of inefficiency and implementing process improvements.
In House Marketing Representative
Club Exploria LLC
03.2019 - 04.2023
Scheduled and coordinated appointments for current members and new guests to attend an informative Seminar regarding new offers and upgrades to the resort, benefits and costs to upgrading membership or becoming a new member in exchange for a gift.
Provided services to guests to ensure the best of their stay and experience at Club Exploria LLC of the poconos by following up to make sure all of their needs and accomidations were met within reason to ensure they are satisfied with our services.
Created reports to track performance of marketing campaigns and suggest improvements on Microsoft excel, spreadsheet, etc.
Assisted with opening and closing the department as a key holder and creating a well balanced, rotating work schedule for myself and fellow team members.
Floor Manager
Rent-A-Center
01.2016 - 07.2019
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Maintained an aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.
Visiting customers' homes to collect payments for early-stage (1–6 days past due) delinquent accounts, as well as taking further action to accounts 30 days past due or more.