Dominic Lego

-Collaborate with sales teams to transition customers into the finance process smoothly and professionally

-Present financing options, protection products, and service plans in a clear, ethical, and customer‑centric manner

-Secure approvals and competitive terms by working closely with a network of lenders and financial institutions

-Prepare, review, and finalize all contracts, ensuring accuracy and full compliance with state, federal, and manufacturer regulations

-Maintain high CSI scores by providing a positive, informative, and pressure‑free customer experience

-Monitor deal flow, manage funding timelines, and resolve any contract or lender issues to ensure timely funding

-Analyze financial performance metrics and contribute to department strategies that increase product penetration and overall profitability

-Train and support sales staff on finance processes, product knowledge, and compliance best practices

-Conduct CSO-style patrol duties, including neighborhood visibility, park checks, and assisting sworn officers with non‑enforcement calls to enhance community safety and presence

-Supervise and support Reserve Officers during community events, patrol assignments, and special details

-Recruit, train, and mentor new Reserve members to ensure readiness, professionalism, and confidence in the field

-Coordinate volunteer staffing for parades, festivals, traffic control, and large‑scale city events

-Assist sworn officers with scene security, crowd management, traffic direction, and non‑enforcement tasks

-Communicate event expectations, safety protocols, and operational updates clearly and effectively

-Maintain accurate logs, attendance records, and documentation for Reserve activities

-Collaborate with department leadership to improve Reserve program structure, training, and engagement

-Greeted and assisted customers throughout the vehicle shopping process, ensuring a welcoming and informative experience

-Conducted needs assessments to match customers with appropriate vehicles based on lifestyle, budget, and preferences

-Provided clear explanations of vehicle features, pricing, and Walser’s One‑Person, One‑Price sales model

-Facilitated test drives, vehicle walk‑arounds, and product demonstrations to support confident decision‑making

-Collaborated with sales managers, finance teams, and service departments to ensure smooth deal flow and timely delivery

-Maintained accurate customer records and followed up with leads to support ongoing sales opportunities

-Supported dealership operations by keeping the showroom organized, presentable, and customer‑ready

-Greeted guests and provided prompt, courteous assistance throughout their showroom visit

-Guided customers to appropriate departments and connected them with sales staff based on their needs

-Answered questions about products, availability, store policies, and promotions to support informed purchasing decisions

-Managed phone calls, appointment scheduling, and customer inquiries with professionalism and accuracy

-Processed transactions, returns, and exchanges while maintaining compliance with store procedures

-Coordinated with warehouse and delivery teams to ensure accurate order fulfillment and customer satisfaction

-Maintained a clean, organized, and guest‑ready showroom environment