Summary
Overview
Work History
Education
Skills
Personal Characteristics
Other jobs
Timeline
Generic

Dominic Lombardo

Tampa,Florida

Summary

Dedicated and adaptable professional with a solid foundation in the roofing industry through an internship, gaining valuable experience in client interaction, estimate creation, and project coordination. Further augmented expertise as a First Mate in the charter industry, honing customer service, problem-solving, and project management skills. Possesses a passion for exceeding client expectations and delivering exceptional results within both roofing and charter sectors, contributing to a well-rounded skill set for success in various roles.

Overview

1
1
year of professional experience

Work History

First Mate

Bloodline Fishing Charters
05.2023 - 08.2023

Customer Relationship Building:

  • Develop strong relationships with customers by providing personalized fishing experiences, fostering customer loyalty and encouraging repeat business.
  • Hone customer service skills and the ability to cater to diverse client needs and preferences, essential for building lasting relationships in sales.

Customer Needs Assessment:

  • Enhance the ability to identify customer needs and preferences during charter fishing experiences, which translates to understanding and meeting the needs of potential clients in sales.
  • Learn effective questioning techniques to gather information and tailor sales pitches accordingly, ensuring a more personalized and successful sales approach.

Time Management and Scheduling:

  • Learn to efficiently manage schedules and bookings for fishing charters, honing time management skills critical for meeting deadlines and optimizing sales activities.
  • Understand the importance of timely responses and scheduling flexibility to accommodate customer preferences, translating to efficient sales appointment management.

Internship

Prestige Roofing And Exteriors
05.2022 - 05.2023

Client Interaction and Communication:

  • Gain practical experience in effectively communicating with clients, understanding their needs, and addressing concerns.
  • Learn how to establish rapport and maintain professional relationships, crucial for a successful roofing business.

Personal and Professional Growth:

  • Experience personal growth through increased confidence, adaptability, and resilience in a dynamic work environment.
  • Gain a deeper understanding of the roofing business, aligning personal goals with the industry's demands and potential career paths.

Problem-Solving and Critical Thinking:

  • Develop problem-solving skills by facing real-world challenges in roofing projects, finding innovative solutions to overcome obstacles.
  • Enhance critical thinking abilities by analyzing different roofing scenarios and making informed decisions to optimize outcomes

Education

Entrepreneurship - Business

The University of Tampa
Tampa, FL
05.2024

Skills

Time Management

Social Skills

Adaptability

Resilience and Persistence

Customer Relationship Management

Communication Skills

Problem-Solving

Product Knowledge

Personal Characteristics

  • Determination
  • Empathetic
  • Motivated
  • Creative
  • Social
  • Adaptive
  • Optimistic

Other jobs

  • Cofounder of Waffle Company (Spring 2023)
  • Tackle Shop Worker (Spring 2022)
  • Delivery Driver (2020-2021)
  • Landscaping (2021)
  • Bus Boy (2018-2019)

Timeline

First Mate

Bloodline Fishing Charters
05.2023 - 08.2023

Internship

Prestige Roofing And Exteriors
05.2022 - 05.2023

Entrepreneurship - Business

The University of Tampa
Dominic Lombardo