Dominic Magpali
Vacaville,CA
Summary
Experienced management professional prepared for this role with strong focus on team collaboration and achieving results. Skilled in leadership, problem-solving, and customer service. Known for adaptability and reliability, with proven ability to motivate teams and drive performance. Effective in managing operations and ensuring smooth workflow in dynamic environment.
Overview
6
6
years of professional experience
Work History
First Assistant Manager
Dakota Drive LLC
Minot, ND
12.2019 - Current
- Assisted in daily operations to ensure optimal workflow and team effectiveness.
- Supported inventory management through accurate tracking and organizing stock levels.
- Contributed to customer service excellence by addressing inquiries and resolving issues promptly.
- Participated in staff training sessions, enhancing team knowledge of products and services.
- Helped maintain a clean, organized environment that promotes safety and efficiency for all employees.
- Collaborated with management on scheduling to optimize staff coverage during peak hours.
- Engaged in regular communication with team members to foster a cohesive work atmosphere.
- Implemented loss prevention measures, resulting in decreased shrinkage rates and increased profitability.
- Established rapport with customers through personalized interactions that fostered loyalty while driving repeat business.
- Worked closely with the store manager on budgeting exercises that optimized expenses without sacrificing quality or customer satisfaction.
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Enhanced customer satisfaction with excellent service, prompt problem resolution, and attention to detail.
- Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
General Laborer
Colter Energy Services
Minot, ND
04.2019 - 12.2019
- Operated heavy machinery to support project completion and ensure safety standards were met.
- Assisted in loading and unloading materials, maintaining organization of worksite for efficiency.
- Conducted routine equipment inspections to identify maintenance needs and reduce downtime.
- Collaborated with team members to execute tasks, fostering a cooperative work environment.
Education
Nedrose High School
MinotSkills
- Operational efficiency
- Staff training and development
- Goal setting and achievement
- Sales strategies
- Employee scheduling
- Inventory coordination
- Staff scheduling
- Budgeting proficiency
- Decision-making capacity
- Customer service
- Problem-solving
- Multitasking and organization
- Team motivation
Timeline
First Assistant Manager
Dakota Drive LLC
12.2019 - Current
General Laborer
Colter Energy Services
04.2019 - 12.2019
Nedrose High School