Summary
Overview
Work History
Education
Skills
About me
Timeline
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Dominic Mancuso

Bergen,NY

Summary

I think I'd be a great addition to the team because I'm very good with customers and have a lot of empathy towards customers when working with them. I'm great working with others and working alone if needed. I think I can help the company by gaining trust and relations with customers to keep them coming back to the company instead of going to other competitors. I believe to have great communication skills towards customers as that is important when it comes down to the customers safety and knowledge of whats being done. I'm never late to work and rarely ever call off of work as well always early then late.

Overview

1
1
year of professional experience

Work History

Sales Associate

Runnings Supply
11.2022 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Automotive Technician

Barry's Auto Center
01.2023 - 03.2023
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Education

High School Diploma -

Brockport High School
Brockport, NY
06.2023

Automotive Technician Diploma - Automotive Technician

Boces 2 Wemoco
3589 Big Ridge Rd, Spencerport, NY 14559
06.2023

Skills

  • Promotional Support
  • Order Processing
  • Sales Development
  • Inventory Control
  • Customer Needs Assessment
  • Product Sales
  • Upselling
  • Client Service
  • Relationship Selling
  • Sales Training

About me

I grew up around a family of mechanics and i would be beside them wanting to learn more about what they know from their experience. I love the fact you can do so much work to cars and make then enjoyable to your own liking. Another thing I like a lot is sports I played football for 6 years and lacrosse and basketball for 1. I enjoy going on cruises with buddies and hanging out together as well.

Timeline

Automotive Technician

Barry's Auto Center
01.2023 - 03.2023

Sales Associate

Runnings Supply
11.2022 - Current

High School Diploma -

Brockport High School

Automotive Technician Diploma - Automotive Technician

Boces 2 Wemoco

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Dominic Mancuso