Dominic Mbua
Ellwood City,PA
Summary
A fiber optic deployment Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
OSP CONSTRUCTION CORDINATOR
Utilities One
08.2023 - Current
- Verify that all existing underground and aerial facilities are correctly located per customer's requirements, city records, and field conditions;
- Perform field evaluation of proposed projects and ensure alternative routing delivers the most cost-effective design for construction;
- Ensure designs are in accordance with the customer's specifications and guidelines, and within the allocated budget;
- Proficiently coordinate with State and/or local municipalities as well as with other utilities or departments;
- Coordinate all customer implementation activities including site walk-throughs, hub and/or node placements, and subcontract labor;
- Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- trained new workers.
- Held construction progress and regular status meetings with project team.
- Kept projects on schedule and within budget while serving as project leader.
- Developed and executed pre-construction milestones on project schedule.
- Consulted with clients to define objectives and develop scopes.
- Supervised day-to-day activities of 30 person and 4 teams of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
- Attend daily on-site meetings with subcontractors and clients when necessary.
- Enhanced project efficiency by streamlining communication between construction teams and stakeholders.
- Formulated quality assurance and safety standards to comply with construction plans.
- Fostered a collaborative environment among team members to encourage open communication and problem-solving skills.
- Provided technical guidance during all stages of projects, ensuring best practices were followed at every step.
- Streamlined permit acquisition process by maintaining accurate documentation and fostering positive relationships with local authorities.
- Increased client satisfaction through consistent progress reporting and addressing concerns promptly.
- Mitigated potential risks by proactively identifying potential issues and implementing preventative measures.
- Elevated company''s reputation through successful completion of high-profile projects, leading to increased repeat business and referrals.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Provided feedback to workers on job performance and safety procedures.
- Developed and maintained positive relationships with clients and other stakeholders.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Assisted in recruiting and hiring new construction and extraction workers.
FIBER OPTIC INSTRUCTOR (FOA INSTRUCTOR #14418)
PRIME TRAININGS AND SERVICES
09.2019 - Current
- Responsible for educating and training individuals on various aspects of fiber optic technology, including installation, maintenance, troubleshooting .
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Optimized learning plans based on student performance and feedback.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Increased student participation via engaging lectures and assignments.
- Enhanced student comprehension and shortened learning process through new teaching methods.
- Tested and evaluated students on materials presented in workshops and classes.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Oversaw curriculum development and implementation in alignment with best practices.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Improved student performance by defining clear goals and communicating performance metrics.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Enhanced student critical thinking skills through problem-based learning activities.
- Developed comprehensive lesson plans to facilitate understanding of complex subjects.
- Improved learning outcomes by tailoring teaching methods to accommodate diverse learning styles.
Fiber Optics Operations
Utilities One
05.2022 - 12.2022
- Adhere to safety protocols and guidelines to ensure safe working environment.
- Ensure compliance with industry standards, regulations, and best practices for fiber optic installations.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during fiber optics installations, ensuring minimal impact on project timelines.
- Provided training to junior technicians in the proper handling, installation, testing procedures related to fiber optics technology.
- Increased customer satisfaction by providing efficient technical support and solutions.
- Reduced downtime for clients through timely installation and maintenance of fiber optic equipment.
- Upgraded existing networks with the implementation of cutting-edge fiber optic technology.
- Enhanced network performance by troubleshooting and resolving complex fiber optic issues.
- Deploy and manage fiber optic distribution systems, including fiber enclosures and racks.
- Safely use fiber optic tools and equipment, such as fusion splicers, OTDRs, and power meters.
- Perform routine maintenance on fiber optic systems to ensure.
- Identify and troubleshoot fiber optic cable and equipment issues, repairing or replacing components as necessary.
- Conduct tests and inspections to identify and resolve network problems.
- Maintain accurate records of all installations, repairs, and maintenance work performed.
- Generate reports detailing network performance and fiber optic system status.
- Collaborate with engineering team to update network schematics and diagrams.
- Collaborate with other technicians and team members on large-scale fiber optic projects.
- Communicate effectively with supervisors, customers, and colleagues.
NOC Support Engineer
BNET BAHRAIN
05.2018 - 04.2022
- Network surveillance of national broadband networks -Identify and Troubleshoot network faults.
- Report and assign network faults to concern teams.
- Support and coordinate network changes as per change management process
- Manage internal and external notifications.
- Supervise field faults services and installations -Aware of OTN network and installation of spares for Huawei OSNOSN 8800,0SN 6800 and NE 9000
- Understand patching between OTN Network devices.
- Understand ODF and HDF, patch panel patching diagrams.
- Understand basic DWDM Transmission.
- Closed first-time tickets quickly and met resolution volume requirements.
- Collaborated with other network engineers to configure and maintain network monitoring and ticket closing.
- Coordinated with technical support, service provisioning and sales teams to deliver network services.
- Established positive working relationships with users to quickly resolve problems.
- Recommended proactive approaches to leadership team to improve stability of infrastructure components.
- Led preventive and corrective network and infrastructure maintenance requirements.
- Updated internal customers regarding open tickets and status of resolutions.
- Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
- Monitored and maintained network and software components according to established guidelines and best practices.
QUALITY ASSURANCE AND TRAINER
OOREDOO QATAR
12.2016 - 08.2018
- Ensuring quality of service
- Training all newly recruited technicians
- Evaluate impact of product, process and equipment changes on kpi
- Ability to work across various functional groups on daily basis to accomplish goals.
- Lead quality deployments and customer resolutions
- Facilitate root cause analysis on products and processes not meeting specified standards and requirements.
- Support Quality Assurance in resolution of customer issues
- Support Splicing, testing and termination of optical fiber cable.
- Support Preparation and Installation of Splitters at Different boxes and Outdoor Fiber Cabinets
- Supervise according to standards of procedure Patching at RLU from ODF to splitter, and also patching in Outdoor Fiber Cabinets.
ISP/OSP TEAM LEADER
ALKUAN
08.2013 - 10.2016
- Knowledge of optical fiber cables laying, testing and jointing -FTTX Project for Deploying and installation of FTTH network -Splicing, testing and termination of optical fiber cable
- Preparation and Installation of Splitters at Different exchanges and Outdoor
- Fiber Cabinets
- Patching at Exchanges -Installation & testing of the Micro-ODF at the customer premises
- Troubleshooting in FTTH network using Power Meter, Visual Fault Locater and light source
- Ability to use and read Schematic and Plant diagram for performing given jobs.
- Installation of different types of telecommunication equipment in racks -Can configure point –to- point and point-to-multi-point antennas for multi-access.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Advanced Diploma - Computer networking and telecommunication Engineering
African Research Institute of Communication And Information Technology
01-2007
High School Diploma -
Bilingual Grammar School
01-2004
Skills
- Project management
- Change order management
- Safety regulations
- Crew scheduling
- Design review
- Environmental compliance
- Permitting
- Subcontractor coordination
- Subcontractor monitoring
- Site supervision
- Documentation control
- Construction estimating
Certification
THE FIBER OPTIC ASSOCIATION (#14418).
- Fiber Optic Technician (CFOT) Certified Fiber Optic
- Specialist/Outside plant (CFOS/O) Certified Fiber Optic
- Specialist/Testing (CFOS/T) Certified Fiber Optic
- Specialist/Splicing (CFOS/S) Certified Fiber Optic
- Specialist/FTTH (CFOS/H) Certified Fiber Optic
- Specialist/Design (CFOS/D) Certified Fiber Optic
- Specialist/OLANS (CFOS/L) Certified Fiber Optic
- Specialist/Fiber For Wireless (CFOS/W) Certified Fiber Optic Specialist/Fiber To The Antenna (CFOS/A)
- Certified Fiber Optic Specialist/Distributed Antenna Systems (CFOS/DAS)
OCCUPATIONAL HEALTH AND SAFETY
- OSHA 132. (NO 317995) 2016
INSTITUDE OF OCCUPATIONAL SAFETY AND HEALTH
- MANAGING SAFELY 2016
QUALITY MANAGMENT SYSTEM AUDITOR ( ESENEK)
- LEAD AUDITOR ISO 9001:2015. 2017
INTERNATIONAL SIX SIGMA INSTITUDE
- MASTERS BLACK BELT AUG 2020
- BLACK BELT AUG 2020
- GREEN BELT JUL 2020
PROJECT MANAGMENT PROFFESIONAL (PMI)
- CERTIFICATION PREPARATION IN PROGRESS -2024
Timeline
OSP CONSTRUCTION CORDINATOR
Utilities One
08.2023 - Current
Fiber Optics Operations
Utilities One
05.2022 - 12.2022
FIBER OPTIC INSTRUCTOR (FOA INSTRUCTOR #14418)
PRIME TRAININGS AND SERVICES
09.2019 - Current
NOC Support Engineer
BNET BAHRAIN
05.2018 - 04.2022
QUALITY ASSURANCE AND TRAINER
OOREDOO QATAR
12.2016 - 08.2018
ISP/OSP TEAM LEADER
ALKUAN
08.2013 - 10.2016
Advanced Diploma - Computer networking and telecommunication Engineering
African Research Institute of Communication And Information Technology
High School Diploma -
Bilingual Grammar School
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