Dominic Minor
Kinsman,OH
Summary
Dynamic and collaborative professional with a strong aptitude for communication and decision-making, adept at navigating and resolving conflicts with professionalism. Proven ability to write comprehensive reports, maintain accurate records, and manage multiple tasks effectively in fast-paced environments. Passionate about cybersecurity, computers, networking, and personal security (PERSEC), driven by a desire to excel in the field. Committed to continuous growth and development in a career-focused trajectory.
Overview
5
5
years of professional experience
1
1
Certification
Work History
System Analyst
Sodexo USA
3847 Youngstown Ohio 44515
06.2024 - Current
- Achieved effective troubleshooting of HVAC and lighting systems for retail stores, including American Eagle and Victoria's Secret. Partnered with technicians to identify and rectify issues with lighting and unit controllers, ensuring optimal performance. Delivered tailored scheduling solutions to meet specific store requirements.
- Collaborated with cross-functional teams to identify and resolve technical issues effectively.
General Laborer
City of Cortland
Cortland , OH
03.2023 - 06.2024
- Recorded readings from water meters to determine customer usage.
- Assisted in the installation and replacement of new water meters as needed.
- Investigated complaints of excessive water usage for potential leaks.
- Provided excellent customer service when interacting with customers.
- Performed mowing, edging, and trimming of turf grass.
- Collaborated with other crew members to complete assigned tasks efficiently.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
Technician
Hancock Claims Consultants
Youngtown, OH
03.2022 - 03.2023
- Maintained quality assurance and customer satisfaction objectives.
- Completed job reports and logs immediately following completion of inspections.
- Driven various miles for hours without incident.
- Used multiple types of software for inspections and reports.
- Average 2-5 Claims per day (weather depending)
Unarmed Security Officer
National Security Consultants
Niles, OH
07.2021 - 02.2022
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Directed guests around building and answered accessibility questions.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every 30 Minutes to spot and investigate concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Patrolled commercial property and associated parking lots.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle and on foot.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Roofing Technician
Justin Hornbeck
Kinsman, OH
11.2020 - 06.2021
- Safely used all tools and equipment to prevent worksite injuries.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
- Removed snow, water and debris from roofs prior to applying roofing materials.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Framing and structure building
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Some College (No Degree) - Cybersecurity
Ohio State University
Columbus, OHSome College (No Degree) - Wildland/Forest Firefighting And Investigation
Mahoning County Career And Technical Center
Canfield, OHHigh School Diploma -
Christian Liberty Academy
502 W Euclid Ave Arlington Heights, IL 60004-540201-2019
Skills
- Claim Processing
- Team Training
- Good Communication Skills
- Valid Driver's License
- Effective Written and Verbal Communication
- Tactical Mindset
- Adaptive To Any Situation
- Observant, Fast Learning, And Follows Orders
- Computer Maintenance
- Call Handling
- Service Ticket Tracking
- Technical Support
- Online Chat Support
Affiliations
I am a member of the Kinsman Volunteer Fire Department, as well as the Johnston Volunteer Fire Department. I have volunteered for the KVFD for 10 years, & JVFD for 1 year. I started in 2016 when I was a junior I am now a Licensed Firefighter and First responder.
I have a certificate of completion from Ohio State University, For completing their 6 month Cybersecurity Program.
Certification
- EVOC - Emergency Vehicle Operators Course
- HAZWOPER - Hazardous Waste Operations and Emergency Response
- CFR - Certified First Responder
- Firefighter
Timeline
System Analyst
Sodexo USA
06.2024 - Current
General Laborer
City of Cortland
03.2023 - 06.2024
Technician
Hancock Claims Consultants
03.2022 - 03.2023
Unarmed Security Officer
National Security Consultants
07.2021 - 02.2022
Roofing Technician
Justin Hornbeck
11.2020 - 06.2021
High School Diploma -
Christian Liberty Academy
Some College (No Degree) - Cybersecurity
Ohio State University
Some College (No Degree) - Wildland/Forest Firefighting And Investigation
Mahoning County Career And Technical Center
Cybersecurity
- I have a strong love and desire for Cybersecurity. I have gone through and successfully completed a 6 month cybersecurity bootcamp from The Ohio State University.
References
References available upon request.