Dominic Mulhearn
Glenwood,IL
Summary
Bringing the best customer experience to each and every situation that may arise by using several years of customer service, managerial work, and hospitality experience. Proficiencies include: communication, data entry and strong leadership.
Overview
5
5
years of professional experience
Work History
Business Development Manager
Maverik Energy Solutions
Addison, IL
11.2023 - Current
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Drafted proposals for prospects in response to their requests for information.
General Manager
Pearle Vision
Crest Hill, IL
05.2023 - 11.2023
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Operations Manager
Raising Canes
Evergreen, IL
02.2022 - 02.2023
- Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments
- Developed company budgets and standards for my restaurant to ensure the proper execution of company policyPlanned, scheduled and assigned work activities for personnel
- Documented daily operations activities in database
- Oversaw staff development, training and performance management
- Led and directed team members on effective methods, operations and procedures.
Operations Supervisor
Helix Landscaping
Mesa, AZ
01.2019 - 07.2021
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Monitored staff performance and provided feedback for improvement.
- Directed employees on how to use equipment properly and safely.
Education
Highland High School
Skills
- Business Leadership
- Management Training
- Staff Management
- Labor Relations
- Finance and Accounting Oversight
- Sales Tracking
- Customer Service
- Data Entry
- Communication
Timeline
Business Development Manager
Maverik Energy Solutions
11.2023 - Current
General Manager
Pearle Vision
05.2023 - 11.2023
Operations Manager
Raising Canes
02.2022 - 02.2023
Operations Supervisor
Helix Landscaping
01.2019 - 07.2021
Highland High School