Dominic Ortega
Odessa,TX
Summary
Dynamic barista with a proven track record at Starbucks, excelling in customer service and cash handling. Recognized for attention to detail and ability to multitask in high-pressure environments. Skilled in espresso machine operation, fostering a welcoming atmosphere while training new team members to enhance overall efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
Odessa, TX
10.2024 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences
- Maintained cleanliness and organization of workstations and equipment
- Provided exceptional customer service, addressing inquiries and resolving issues promptly
- Assisted in training new baristas on equipment operation and beverage preparation
- Operated point-of-sale system accurately for order processing and payment handling
- Collaborated with team members to ensure efficient workflow during peak hours
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
Odessa High School
Odessa, TXSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Order taking
- Cash register operation
- Espresso machine operation
Timeline
Barista
Starbucks
10.2024 - Current
Odessa High School