Dominic Ramos
TopGolf
3
years of professional experience
Business management student with 4.0 GPA and hands-on experience in employee training, inventory coordination, customer service, and daily business operations. Proficient in Microsoft Excel, Word, PowerPoint, and Outlook, with strong organization and communication skills. Experience coordinating with team members in fast-paced environments while maintaining accurate operational records. Seeking a management internship to build executive-level experience and strengthen leadership capabilities.
Work History
Lead Barback
2 Years 3 Months- Trained new employees on bar-back procedures, stocking expectations, and service standards to enhance team efficiency during active shifts.
- Worked with bartenders, bay hosts, and team members to respond quickly to operational needs and keep service running efficiently.
- Received weekly beverage deliveries, checked incoming products against orders, and reported missing or incorrect items to support accurate inventory records.
- Completed monthly beverage inventory counts and organized bar supplies to maintain accurate stock levels and efficient daily operations.
- Coordinated multiple responsibilities during high-volume shifts to maintain organization, accuracy, and service standards.
Retail Sales Associate, Golf
3 Months- Guided customers in selecting golf equipment tailored to their needs and preferences, ensuring a professional service experience.
- Resolved customer questions and concerns, fostering a positive shopping experience.
- Accurately processed purchases and payments, maintaining efficiency during peak store hours.
- Supported inventory presentation by restocking merchandise, completing price changes, organizing displays, and assisting with floor sets and signage.
- Worked with team members to maintain department organization and meet daily operational expectations.
Team Member
10 Months- Supported guest service, food prep, order assembly, and cleaning tasks to keep daily operations moving efficiently.
- Coordinated with team members during busy periods to streamline responsibilities and enhance workflow.
- Managed multiple tasks simultaneously, maintaining service quality and organization in fast-paced setting.
- Processed customer payments through point-of-sale system, ensuring accurate orders and transaction records for efficient service.
Education
BBA - Business Administration And Management
- 4.0 GPA
Skills
Inventory management and tracking
Customer service and support
Employee training and development
Team collaboration and coordination
Project management
Organization and time management
Attention to detail
Professional communication
Problem solving
Microsoft Office proficiency
Data analysis and reporting
Leadership in fast-paced environments
LEADERSHIP & PROFESSIONAL DEVELOPMENT
Faith Baptist Church
Palmhurst, TX
Audio and Visual Lead | October 2022 – Present
- Lead audio and visual operations for church services and coordinate the preparation of microphones, speakers, mixing consoles, projectors, and recording equipment.
- Organize equipment and ensure systems are prepared and functioning before scheduled services and events.
- Respond to technical issues during live services while maintaining professionalism and minimizing disruptions.
- Take responsibility for maintaining reliable audio and visual operations in a time-sensitive environment.
ALPHA
Edinburg, TX
Member | August 2024 – Present
- Develop business, interviewing, technical, communication, and professional skills through career-readiness training.
- Participate in community engagement and professional networking opportunities.
- Strengthen leadership and workplace skills through professional-development activities.
ACADEMIC PROJECT
Diabetes Rates Data Analysis | Information Systems, UTRGV
- Analyzed diabetes rates across different patient groups and organized data using Microsoft Excel.
- Created charts and tables to clearly communicate trends and findings.
- Collaborated with team members to prepare and deliver a presentation explaining the results of the analysis.
- Used data organization and presentation skills to communicate information clearly to an audience.
Timeline
Retail Sales Associate, Golf
Dick's Sporting Goods, Inc
10.2024 - 01.2025Read More
Lead Barback
TopGolf
07.2024 - CurrentRead More
Team Member
Dave's Hot Chicken
08.2023 - 06.2024Read More
The University of Texas Rio Grande Valley
BBA from Business Administration And Management
Read More