Christian Georgantas
Tolleson,AZ
Summary
Dynamic team leader with over four years of experience in hospitality. Skilled in inventory management and problem-solving, dedicated to enhancing service quality and operational efficiency. Committed to fostering a collaborative atmosphere for staff and customers alike.
Overview
11
11
years of professional experience
Work History
Lead Barback
Porters Western Saloon
Scottsdale, Arizona
01.2024 - 04.2026
- Managed bar supplies and inventory, facilitating uninterrupted service operations.
- Assisted bartenders in drink preparation and customer service, enhancing overall guest experience.
- Maintained cleanliness of bar area, including surfaces and glassware.
- Collaborated with staff to foster a welcoming atmosphere, improving guest satisfaction.
- Monitored equipment functionality and reported issues for timely resolutions.
- Organized storage areas to facilitate quick access to supplies and tools.
- Verified IDs when serving alcohol according to state laws.
Lead Barista
Black Rock Coffee Bar
Avondale, Arizona
07.2022 - 11.2024
- Led daily coffee preparation and maintained quality standards at Black Rock Coffee Bar.
- Trained and mentored new baristas on beverage techniques and customer service skills, enhancing team competency and service quality.
- Managed inventory levels and ordered supplies to ensure seamless operations and prevent stock shortages.
- Created a welcoming environment by engaging with customers and addressing their needs.
- Oversaw equipment maintenance and troubleshooting, reducing downtime and ensuring consistent service delivery.
- Enforced health and safety protocols to ensure compliance within the café.
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
Assistant Manager
Little Caesars Pizza
Avondale, Arizona
08.2015 - 09.2018
- Supervised daily operations to ensure smooth store functionality.
- Managed inventory levels and ordered supplies.
- Handled customer complaints and resolved issues effectively.
- Coordinated staff schedules to optimize workforce efficiency.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Audio Production
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2019
Skills
- Beverage preparation
- Alcohol service compliance
- Inventory management
- Equipment maintenance
- POS system operation
- Sanitation practices
- Cleaning procedures
- Cleanliness management
- Workplace safety
- Equipment handling
- Team leadership
- Problem solving
- Effective communication
- Customer relationship management
- Fast-paced environment
Timeline
Lead Barback
Porters Western Saloon
01.2024 - 04.2026
Lead Barista
Black Rock Coffee Bar
07.2022 - 11.2024
Assistant Manager
Little Caesars Pizza
08.2015 - 09.2018
Audio Production
Maricopa Community Colleges, Phoenix College