Dominic Rivera
Wills Point,Texas
Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
2
2
years of professional experience
Work History
Team Member
Dairy Palace
02.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
- Supported management by assisting with inventory control measures, reducing waste costs over time.
Crew Trainer
McDonald's
01.2022 - 02.2023
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Enhanced team productivity by conducting regular training sessions and sharing best practices.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
Education
High School Diploma -
Wills Point High School
Wills Point, TX05.2024
Skills
- Cash Handling
- Cleaning
- Workplace Safety
- Equipment Operation
- Customer Service
- Training and Mentoring
Timeline
Team Member
Dairy Palace
02.2023 - Current
Crew Trainer
McDonald's
01.2022 - 02.2023
High School Diploma -
Wills Point High School
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