Clerk
Glendora Chamber
11.2022 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Kept detailed records of customer interactions to track and resolve issues quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed documents and materials to disseminate information to appropriate parties
- Produced high-quality communications for internal and external use
- Reviewed files, records and other documents to obtain information to respond to requests
- Edited and proofread documents for accuracy and completeness
- Informed and supported business leaders through consistent communication and administrative support duties