Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Dominic Salerno

Pueblo,CO

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Aisles Online Personal Shopper

Hy-Vee Grocery
Papillion, NE
12.2021 - 08.2023
  • Greeted customers and provided excellent customer service.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Managed multiple clients simultaneously while maintaining high standards of service and privacy.

Sales Associate

Shoe Department Encore
Pueblo, CO
04.2024 - 10.2024
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Built and maintained relationships with peers and upper management to drive team success.

Dental Intern

Colorado Dental Assisting School
Colorado Springs, CO
01.2025 - 03.2025
  • Prepared patients for dental treatments by welcoming, comforting and draping patients.
  • Assisted chair side during radiographic examinations using digital x-ray technology.
  • Educated patients on proper oral hygiene to promote oral health and disease prevention.
  • Took computer images and full mouth series x-rays of patient's teeth and assessed results.
  • Maintained a clean work area throughout each shift.

Education

Some College (No Degree) - Dental Assisting

Colorado Dental Assisting School
Colorado Springs, CO

Skills

  • Customer service
  • Relationship building
  • Team collaboration
  • Safety compliance
  • Cleaning techniques
  • Adaptable and flexible
  • Goal driven

Certification

  • Certified to Assist
  • Certified for Dental Radiology
  • CPR Certified BLS provider

Accomplishments

  • Passed my course with a high grade of an A.
  • Excelled in taking Full Mouth X-rays of diagnostic quality fast and efficiently.
  • Completed on site trading to sharpen my skills and knowledge.

References

References available upon request.

Timeline

Dental Intern

Colorado Dental Assisting School
01.2025 - 03.2025

Sales Associate

Shoe Department Encore
04.2024 - 10.2024

Aisles Online Personal Shopper

Hy-Vee Grocery
12.2021 - 08.2023

Some College (No Degree) - Dental Assisting

Colorado Dental Assisting School

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Dominic Salerno