Dominic Scarlato
Bay Village,OH
Summary
Highly-motivated individual with desire to take on new challenges and to work as a full-time police officer in my near future after my police academy training. Highly confident in my strong work ethic, adaptability, maturity, situational awareness and exceptional interpersonal skills with a positive attitude in everything I do.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
Lakewood, OH
06.2024 - Current
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Received daily delivery instructions and route assignments from dispatch.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Contacted customers prior to delivery to coordinate delivery times.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Security Guard
Around The Corner Cafe
Lakewood, OH
07.2023 - Current
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Identified potential security risks and recommended corrective actions.
- Provided customer service assistance to staff and visitors in a professional manner.
- Responded to alarms, emergencies, and disturbances.
- Investigated suspicious activity and reported findings to management.
- Assisted with searches of personnel, vehicles, packages.
- Provided escorts for employees entering and exiting the building after hours.
- Enforced safety regulations and monitored access control points.
- Answered questions from the public regarding facility rules and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Patrolled crowds during events to preserve order and promote security.
- Maintained high levels of alertness throughout shifts.
Gym Cleaner
Perfect Fit Health Club
Bay Village, OH
11.2022 - 05.2024
- Perform routine checks around the facility for potential hazards or risks that could affect guests' health and well-being.
- Keep up with regular maintenance routines such as re-stocking paper products like toilet rolls in restrooms.
- Sweep, mop and vacuum floors in the gym to maintain cleanliness.
- Wash mirrors and windows to ensure clarity and visibility.
- Disinfect surfaces with appropriate chemicals to prevent germs from spreading.
- Empty all trash receptacles throughout the gym facility.
- Perform deep cleans periodically which may include scrubbing walls, floors and ceilings inside the premises.
- Inspect all areas of the gym frequently for signs of dirtiness or disrepair.
- Maintain inventory of cleaning supplies such as towels, soap, detergents for use in the gym.
- Ensure safety by keeping floors dry at all times during cleaning operations.
- Report any maintenance issues or damages to management immediately after discovery.
- Moved equipment and furniture to thoroughly clean space.
- Kept business entrances clean, tidy and professional in appearance.
Security Guard
Cleveland Indians
Cleveland, OH
07.2023 - 08.2023
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Identified potential security risks and recommended corrective actions.
- Provided customer service assistance to staff and visitors in a professional manner.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Responded to alarms, emergencies, and disturbances.
- Issued visitor badges and access cards to authorized personnel.
- Provided escorts for employees entering and exiting the building after hours.
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Answered questions from the public regarding facility rules and regulations.
- Maintained order during special events such as concerts and conferences.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Barback
Rum Runners
Cleveland, OH
06.2023 - 07.2023
- Responded to customer requests promptly and professionally.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Consistently checked inventory levels and communicated needs to management team.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Restocked ice and prepared garnishes for drinks.
- Followed safety protocols such as properly storing equipment away after use.
- Performed opening duties such as setting up supplies needed for service.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Replenished bar glasses, garnishes and condiments.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Sliced and pitted fruit used to garnish drinks.
- Kept storage areas organized and clean, adhering to establishment's standards.
- Assisted customers as needed, providing excellent service and support.
Stocker
Pet Supplies Plus
Westlake, OH
04.2018 - 12.2019
- Organized storage areas for efficient use of space.
- Ensured that all products were labeled properly before stocking the shelves.
- Arranged merchandise in an attractive manner to promote sales.
- Monitored expiration dates of perishable items to ensure freshness.
- Inspected stock for damage or defects and reported issues to management.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Recorded quantity, type and value of materials or items received.
- Replenished items to maintain stock availability.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Greeted customers and retrieved requested products to drive satisfaction.
- Lifted materials of varied weights on regular basis.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Cashier
Fresh Thyme Market
Westlake, OH
02.2017 - 11.2018
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
Education
Police Academy
Cuyahoga Community College
Cleveland, OH02-2025
Associate of Arts - General Studies
Cuyahoga Community College
Cleveland, OH02-2025
High School Diploma -
Bay High School
Bay Village, OH05-2020
Some College (No Degree) - Criminal Justice
Hiram College
Hiram, OHSome College (No Degree) - Criminology
Cleveland State University
Cleveland, OHFirefighter Academy
Cuyahoga Community College
Cleveland, OHSkills
- Safe Driving
- Dispatch Communication
- Teamwork and Collaboration
- Positive Attitude
- Attention to Detail
- Problem-Solving
- Safe Driving Record
- Heavy Lifting
- Physical Stamina
- Vigilant and watchful
- Security operations
- Emergency Response
- De-Escalation Techniques
- ID Verification
- Physical Fitness
- Workplace Safety
- Work ethic
- Customer Service
- Cooperative Attitude
- Organizational Skills
- Goal Setting
- Decision-Making
Affiliations
- I love to lift weights and exercise at the gym and go on runs and take my physical health very serious to perform my best for myself and others.
- I love to cook and try new foods and spend time with my family outside of work.
- Big pet lover, especially dogs.
- Outdoor activity, walking the beach or hiking, kayaking and mostly anything on the lake I enjoy being outdoors meeting new people and environments.
Accomplishments
- Played 4 years of lacrosse at Bay High School and was voted team captain my senior season.
- Played 2 years of college lacrosse at Hiram College and was also voted team captain at the college level before I transferred schools.
- Was enrolled in Cuyahoga Community College's Fire Academy before switching my career path back to becoming a police officer.
- Just got accepted into Cuyahoga Community College's Full-Time Police Academy to receive my OPOTA certification in Spring of 2025 and start my training August 26th, 2024.
- When I graduate police academy 02/2025 I will then officially have my Associate of Arts college degree as well.
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Delivery Driver
Amazon
06.2024 - Current
Security Guard
Around The Corner Cafe
07.2023 - Current
Security Guard
Cleveland Indians
07.2023 - 08.2023
Barback
Rum Runners
06.2023 - 07.2023
Gym Cleaner
Perfect Fit Health Club
11.2022 - 05.2024
Stocker
Pet Supplies Plus
04.2018 - 12.2019
Cashier
Fresh Thyme Market
02.2017 - 11.2018
Police Academy
Cuyahoga Community College
Associate of Arts - General Studies
Cuyahoga Community College
High School Diploma -
Bay High School
Some College (No Degree) - Criminal Justice
Hiram College
Some College (No Degree) - Criminology
Cleveland State University
Firefighter Academy
Cuyahoga Community College