Dominic Scruggs

• Developed and implemented customized strategies to meet client needs.
• Analyzed complex information from multiple sources to identify patterns or trends that could be used as a basis for decision-making.
• Advised senior management on strategic planning, financial forecasting, budgeting, operations optimization, organizational design, process reengineering .

• Recruited, trained and empowered employees to achieve key performance indicators.
• Supervised employees through planning, assignments and direction.
• Guided store to record sales volume and YOY results up over 200%.

• Spearheaded key process to raise fixed gross profit by 144%
• Increased net profit 1413% YOY in the store.
• Improved on first year performance by over $1.5 million dollars.
• Collaborated with the marketing team to design organic and paid media campaigns resulting in 116% increase in sales.
• Established clear performance goals and metrics for revenue, P&L, customer service and customer retention. $85 million in annual revenue. Over $17,000 in GP per employee
• Trained, managed and motivated employees to promote professional skill development and to create a culture of success.
• Partnered with JM&A and directed curriculum development to increase F&I PVR. It went to bottom of the group at $845 to over $2100.

Platform General Manager over several rooftops. Hyundai Genesis Mitsubishi.

• Record store net profit. First 4 million yearly net in history (Hyundai). Store hadn't made a profit in over 28 months prior. Enhanced operational performance by developing effective business development strategies, systems and procedures.
• #1 in district sales and services CSI. Average sales score of 979, average service score was 928 respectfully.
• I was the orchestrator of many business processes and functions (finance, HR, procurement, operations etc.)
• Used analytical ability to coordinated monthly budgets, managed profit and loss, and consistently met desired margin targets.

• Achieved a total sales growth of 240% over prior year. Store Averaged 260 Units per month.
• Established process to develop commercial vehicle sales division. This department generated an addition $3.5 million per month in revenue.
• CSI stabilized from 770 score to over 965. Stayed constantly over national and regional benchmarks.
• Cut advertising cost, and used more cost efficient measures to reach the public. Budget slashed from $120,000 per month to less than half at $55,000
• Grow fixed business with aggressive marketing and retention plan.

• #1 for 6 years running in sales and service CSI. #1 in Upstate SC sales. Took a 50 unit KIA store to over 150 units per month
• In KIA alone we averaged 400+k in variable gross and over a 3 million net.
• Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
• Identified weaknesses and implemented sales and business practices training to improve performance.
• Decreased total overhead expenses by negotiating with vendors.
• Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.