Dominic Smith
North Kansas City,MO
Summary
Dedicated Maintenance Supervisor offering Number years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Industrial Maintenance Technician
Stryten Energy
02.2022 - Current
- Diagnose issue with PLC
- Firm understanding of electrical schematics
- Lead environment (HAZ Qualified)
- Work with cranes, punches, press
- Understanding of industrial waste water and RO Water systems
- Ability to operate and diagnose issue with industrial HMI systems of all makes (ALLEN BRADLEY, HAZZLET).
Nike Brand Coordinator
Nike
01.2021 - 03.2022
- Accounting, Data entry and collection.
GSE Mechanic
Textron Aviation
05.2021 - 02.2022
- Perform maintenance on diesel motors, forklifts, cranes, belt loaders, all pneumatic machines on airport facilities.
General Manager
walmart distribution center
01.2021 - 04.2021
- Customer service
- Team chemistry
- Time sheets and time management
- Employee discipline
- Financial obligations.
GSE Mechanic Technician
GE Transportation, Wabtec company
01.2017 - 04.2020
- Inspect, and fix issues related to locomotive engines, motors
- Shipping and receiving clerk with the following duties
- Attention to Detail
- Active Listening Skills
- Improving Customer Experience
- Building Customer Loyalty
- Positive Attitude
- Time Management
- Interpersonal Skills
- Complaint Resolution
- Communication
- Patience
- Problem Solving
- Organizational Skills
- Critical Thinking Skills
- Decision Making
- Product Knowledge
- Cross Selling / Up-Selling
- Service-Based Selling / Telesales
- Dixa
- ERP
- Freshdesk
- Jira Service Desk
- MyTalk
- Salesforce
- Talkdesk
- Zendesk
- MS Excel, PowerPoint, Word
- Microsoft Office Skills.
Customer Service Representative
Bestbuy
08.2017 - 07.2018
- Attention to Detail
- Active Listening Skills
- Improving Customer Experience
- Building Customer Loyalty
- Positive Attitude
- Time Management
- Interpersonal Skills
- Complaint Resolution
- Communication
- Patience
- Problem Solving
- Organizational Skills
- Critical Thinking Skills
- Decision Making
- Product Knowledge
- Cross Selling / Up-Selling
- Service-Based Selling / Telesales
- Dixa
- ERP
- Freshdesk
- Jira Service Desk
- MyTalk
- Salesforce
- Talkdesk
- Zendesk
- MS Excel, PowerPoint, Word
- Microsoft Office Skills.
Ramp Supervisor
Fedex
03.2010 - 07.2017
- I was a employee at FedEx in a supervisory role, I was in charge of freight pick up and processing and communication including but not limited to customer satisfaction.
Material Handler
Technicolor
04.2009 - 03.2010
- Ramp agent (supervisor)
- Forklift operator
- Team leader
- Trainer.
Education
High school diploma or GED -
Middle college
Aeronautical Maintenance - Aircraft Maintenance
Tennessee College Of Technology
Memphis, TN01.2016
Skills
- Mechanic Experience
- Aircraft Maintenance
- Materials Handling
- Manufacturing
- Conflict management
- Warehouse experience
- Supervising experience
- Customer service
- Warehouse management system
- Management
- SAP
- Freight Experience
- Equipment Repair
- Mechanical knowledge
- Assembly
- Supply Chain
- Salesforce
- Computer Networking
- Plastics injection molding
- Weight and balance Went to school for airframe and power plant so very familiar with planes
- FedEx ramp agent operations manager
- Microsoft Excel
- Employee relations
- Microsoft Word
- Operations management
- English
- Aviation
- Leadership
- Supply chain
- Freight
- Programmable logic controllers
- Forklift
- Lean
- Fabrication
- Safety plans
Certification
- Airframe & Powerplant License, 07/01/14, Present
- Six Sigma Certification, 05/01/21, 05/01/24
- Lean Six Sigma Certification
- Forklift Certification
Additional Information
Attention to Detail, Active Listening Skills, Improving Customer Experience, Building Customer Loyalty, Positive Attitude, Time Management, Interpersonal Skills, Complaint Resolution, Communication, Patience, Problem Solving, Organizational Skills, Critical Thinking Skills, Decision Making, Product Knowledge, Cross Selling / Up-Selling, Service-Based Selling / Telesales, Dixa, ERP, Freshdesk, Jira Service Desk, MyTalk, Salesforce, Talkdesk, Zendesk, MS Excel, PowerPoint, Word, Microsoft Office Skills
Personal Information
Relocation: Anywhere
Industrial Exposure
- Industrial Visit at: Fedex (shipping and recieving): I have currently been employeed by FedEx for the past 6years
- Inplant Training at: Forklift, Tug repair(airport ramp vehicle) aircraft engineering (university)
Hobbies and Interests
- Aircraft Maintenance
- Warehouse
Projects
Fedex United, FedEx Family based caregiving., Supervisor of event., 37
Timeline
Industrial Maintenance Technician
Stryten Energy
02.2022 - Current
GSE Mechanic
Textron Aviation
05.2021 - 02.2022
Nike Brand Coordinator
Nike
01.2021 - 03.2022
General Manager
walmart distribution center
01.2021 - 04.2021
Customer Service Representative
Bestbuy
08.2017 - 07.2018
GSE Mechanic Technician
GE Transportation, Wabtec company
01.2017 - 04.2020
Ramp Supervisor
Fedex
03.2010 - 07.2017
Material Handler
Technicolor
04.2009 - 03.2010
High school diploma or GED -
Middle college
Aeronautical Maintenance - Aircraft Maintenance
Tennessee College Of Technology