Dominic Tartaglia
Riverview,FL
Summary
Senior Branch Manager with over 2 years of progressive experience improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include financial administration, team leadership. Appraiser adept at completing high volume of appraisals quickly and accurately. Motivated to exceed business expectations while delivering highly accurate results. Proven history of streamlining processes for maximized productivity. Hardworking and passionate job seeker with strong organizational skills eager to secure Claims Adjuster position.
Overview
5
5
years of professional experience
Work History
Mobile Senior Branch Manager
Webuyanycar.com
12.2020 - Current
- Confirming appointments while setting expectations over phone, negotiating price between company and customer to purchase their vehicle.
- Maintained friendly and professional customer interactions.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Inspected vehicles first-hand, collected measurements and reviewed historical documents to complete thorough evaluations.
- Answered customer questions and provided information about findings.
- Documented condition and special features to provide accurate estimations.
Management Trainee
Enterprise Rent A Car
07.2019 - 12.2020
- Gained knowledge of company policies, protocols and processes.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Described product to customers and accurately explained details and care of merchandise.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Handled day-to-day customer or client questions via telephone or email.
Parts
Caliber Collision
07.2018 - 07.2019
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Adhered to company guidelines for performance and compliance.
- Diagnosed malfunctions after looking at damaged unit in depth.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL08.2018
Skills
- Operations Management
- Profit Margins
- Staff Performance Evaluation
- Process Knowledge
- Market Research
- Sales Expertise
- Attention to Detail
- Visual inspections
- Market valuations
- Estimations understanding
Timeline
Mobile Senior Branch Manager
Webuyanycar.com
12.2020 - Current
Management Trainee
Enterprise Rent A Car
07.2019 - 12.2020
Parts
Caliber Collision
07.2018 - 07.2019
Bachelor of Science - Psychology
University of Central Florida