Dominic Torres

Operated UPS vehicles to transport airline pilots from aircraft to designated locations, ensuring timely and safe transfers while delivering exceptional customer service. Skillfully navigated through UPS Worldport property during peak hours, demonstrating strong route planning and adaptability in a high-traffic environment

• Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
• Promoted safe driving habits within the team by consistently following traffic laws and regulations.
• Maintained vehicle cleanliness and safety, ensuring a comfortable travel experience for passengers.
• Assisted passengers with loading and unloading luggage, prioritizing their needs and convenience.
• Documented mileage and conducted vehicle inspections before each shift
• Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

As a package handler I was tasked with quickly and efficiently processing packages within UPS worldport. This role is essential for ensuring that packages are properly sorted, loaded, and unloaded to reach their destinations on schedule. It demands physical endurance, keen attention to detail, and the ability to thrive in a fast-paced environment

• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Provided training support for new hires, sharing knowledge of best practices in package handling procedures.

As a crew member, I played a key role in ensuring an excellent customer experience by preparing food, keeping a clean and inviting environment, and offering friendly and efficient service. I worked in multiple positions throughout the restaurant, including the kitchen, service line, and dining area

• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.