Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Dominic  Turner

Dominic Turner

Dallas,TX

Summary

Dynamic leader with a proven track record at Ark3ps, enhancing lead generation and brand recognition through innovative content strategies and personalized marketing campaigns. Excelled in high-stakes environments at Gatehouse Services of Texas, ensuring safety and excellent customer service. Skilled in communication and alertness, adept at fostering team growth and achieving significant results.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead

Ark3ps
07.2020 - Current
  • Boosted lead generation with targeted content creation and distribution across multiple channels.
  • Established a consistent brand voice across all touchpoints, enhancing overall recognition in target markets.
  • Enhanced customer engagement through the development of personalized email marketing campaigns.
  • Onboarded new team members and coached personnel in marketing tasks.

Captain Security Officer

Gatehouse Services of Texas
05.2014 - 08.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Monitored CCTV cameras and alarm systems for security breaches.

Scanning Operator/ Mailroom Clerk

Cannon
08.2008 - 06.2012

Pick up, sort, deliver incoming mail as well as scanning in of legal documents. After contract ended I moved to another Canon location where I started learning imaging.

Education

Bachelor Of Talmudic Law - Criminal Justice

Southern Methodist University
Dallas, TX
05.2012

Theater - Visual And Performing Arts

El Centro College
Dallas, TX
05.2005

Woodrow Wilson High School
Dallas, TX
05.2002

Skills

  • Leadership
  • Communication
  • People friendly
  • Alertness
  • Will to complete task

Affiliations

  • Phi Theta Kappa
  • NAACP
  • Mr. Who among African Americans in USA

Certification

  • Level two security
  • CPS
  • FEMA

Timeline

Lead

Ark3ps
07.2020 - Current

Captain Security Officer

Gatehouse Services of Texas
05.2014 - 08.2020

Scanning Operator/ Mailroom Clerk

Cannon
08.2008 - 06.2012

Bachelor Of Talmudic Law - Criminal Justice

Southern Methodist University

Theater - Visual And Performing Arts

El Centro College

Woodrow Wilson High School
Dominic Turner