Dominic Wiese
DeWitt,IA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Project Manager
Fidlar Technologies
05.2024 - Current
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Trained county officials on how to use software to record land and vital records
SOCIAL MEDIA CONSUMER CARE SPECIALIST
Alta Resources
07.2023 - 04.2024
- Monitored customer care goals and developed improvements.
- Managed customer inquiries for all products and services.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
SALES SPECIALIST MILLWORK
Lowes Home Improvement
06.2022 - 12.2022
LAWN CARE SPECIALIST
NatureScape
11.2021 - 01.2022
ASSEMBLY LINE WORKER
Aerotek
07.2021 - 11.2021
DRIVER
Enterprise
02.2019 - 08.2020
- Operated cars and trucks while following all safety protocols and procedures
- Delivered vehicles to Enterprise locations on time and in excellent condition
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Updated records with mileage, times and expenses
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Upheld high standards of professionalism and discretion when working with high-value clients.
MANAGER
McDonalds
12.2019 - 03.2020
STOCK AND MATERIAL HANDLER
Honda
09.2019 - 12.2019
- Used hand-held scanners and physical logs to accurately track item movements
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
LABORER
Express Employment
04.2019 - 08.2019
- Worked alongside team to accomplish work goals according to schedule
- Assisted team members with tasks that require group effort
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
MANAGER
McDonalds
08.2016 - 09.2018
- Cross-trained existing employees to maximize team agility and performance
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Monitored working environment, making sure it was always safe, positive setting for all employees.
Education
No Degree - Cyber Security
Saint Ambrose University
No Degree - Computer Sciences
Drake University
High School Diploma - undefined
Central Dewitt High School
05.2016
Skills
- Strategic Planning
- Staff Management
- Verbal and written communication
- Flexible & Adaptable
- Troubleshooting
- Logging Paperwork
- Social Media
- Complaint Handling
- Issue Escalation
- Customer Relationship Management
- Performance improvement
- Customer relationships
- Safety processes and procedures
- Project Management
- Work flow planning
Timeline
Project Manager
Fidlar Technologies
05.2024 - Current
SOCIAL MEDIA CONSUMER CARE SPECIALIST
Alta Resources
07.2023 - 04.2024
SALES SPECIALIST MILLWORK
Lowes Home Improvement
06.2022 - 12.2022
LAWN CARE SPECIALIST
NatureScape
11.2021 - 01.2022
ASSEMBLY LINE WORKER
Aerotek
07.2021 - 11.2021
MANAGER
McDonalds
12.2019 - 03.2020
STOCK AND MATERIAL HANDLER
Honda
09.2019 - 12.2019
LABORER
Express Employment
04.2019 - 08.2019
DRIVER
Enterprise
02.2019 - 08.2020
MANAGER
McDonalds
08.2016 - 09.2018
High School Diploma - undefined
Central Dewitt High School
No Degree - Cyber Security
Saint Ambrose University
No Degree - Computer Sciences
Drake University
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