Dominica De La Cruz
Brownsville,TX
Summary
Proven achiever with experience at Saint Gobain Abrasives, adept in machinery operation and enhancing workplace safety. Excelled in teamwork and collaboration, significantly improving product quality and operational efficiency. Skilled communicator, successfully trained peers and exceeded sales targets at JCPenney by employing effective upselling techniques.
Overview
18
18
years of professional experience
Work History
Machine Operator
Saint Gobain Abrasives
12.2022 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Merchandise Assistant
JCPenney
11.2006 - 07.2022
- Collaborated with buying team to optimize product selection, ensuring a diverse and competitive assortment of merchandise.
- Aided in staff training initiatives focused on enhancing product knowledge and improving overall sales performance across the team.
- Assisted in the successful implementation of a store-wide inventory system upgrade, resulting in more accurate stock tracking and reporting capabilities.
- Improved customer satisfaction by addressing inquiries promptly and providing knowledgeable assistance on products, features, and benefits.
- Exceeded sales targets consistently by employing upselling techniques and effectively communicating product value propositions to customers.
Education
Hanna High School
Brownsville TxNo Degree - Business
University of Texas At Brownsville
Brownsville TxSkills
- Good Communication
- Attention to Detail
- Machinery Operation
- Teamwork and Collaboration
- Workplace Safety
Languages
Spanish
Native or Bilingual
Timeline
Machine Operator
Saint Gobain Abrasives
12.2022 - Current
Merchandise Assistant
JCPenney
11.2006 - 07.2022
Hanna High School
No Degree - Business
University of Texas At Brownsville
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