- Acting and Theater
- Participate in local theater productions, enhancing my public speaking and teamwork skills
Dominick Capaldo
Denton,TX
Summary
Dedicated team leader and adept barista with a history at Dutch Bros, known for elevating customer loyalty through exceptional service and communication. Skilled in beverage preparation and safe food handling, Excels in fast-paced environments, demonstrating time management and a friendly demeanor. Proven ability to enhance team collaboration and customer experience, contributing to significant upselling success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros
07.2023 - 03.2024
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Controlled line and crowd with quick, efficient service.
Crew Member
McDonald's
05.2022 - 08.2022
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
Education
Bachelor of Arts - Theatre
University of North Texas
Denton, TX05-2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Team leadership
- Adaptive and creative
- Safe food handling
- Beverage preparation
Certification
- Health and Safety for Food Handlers Certification - ServSafe.
- First Aid/CPR/AED Certification - American Red Cross.
Interests
Timeline
Barista
Dutch Bros
07.2023 - 03.2024
Crew Member
McDonald's
05.2022 - 08.2022
- Health and Safety for Food Handlers Certification - ServSafe.
- First Aid/CPR/AED Certification - American Red Cross.
Bachelor of Arts - Theatre
University of North Texas
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