Summary
Overview
Work History
Education
Affiliations
Websites
Timeline
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Dominick Garbellano

Poughkeepsie,NY

Summary

Dominick Garbellano is currently a results-driven Senior Technical Program Manager who identifies and recommends improvements to organization software, hardware and business systems and processes. His current focus is within the startup space focusing on Mobile/Web Application development. He liaises with subject matter experts to gather business requirements and implement platforms and processes to address needs. Educated in traditional and progressive training techniques to handle highly stressful situations with poise. With his strong character, excellent communication skills, and solid work ethic he thrives while keeping up with the always changing company, customer, and project demands.

Overview

12
12
years of professional experience

Work History

Senior Technical Program Manager/Security Manager

Intellihealth
Remote, NY
07.2022 - Current
  • Led initiative to revamp PDLC and SDLC by introducing new scrum processes and tools.
  • Simultaneously led 3 Scrum Teams, specializing in mobile app development, web app development, and customer data/AI reporting.
  • Led efforts to satisfy HITRUST controls to become r2 Certified
  • Identified key inefficiencies within the Product and Engineering team and led efforts to resolve them. Such efforts including: Lack of scrum process, lack of product process, increased use of Feature Flags to stabilize release cycle. Increased visibility of deploy notes/release notes.
  • Revamped product roadmapping exercises to deliver more accurate and achievable yearly plan.
  • Collaborated with Marketing and Sales groups to support and lead product introduction activities.
  • Coached, mentored and trained personnel to create positive working environment.
  • Developed and rolled out curriculum and training materials that could be utilized by people of diverse backgrounds.
  • Developed data security and disaster recovery procedures.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

Senior Technical Product Manager

Babyscripts
Remote
10.2020 - 07.2022
  • Responsible for developing new features for Babyscripts myJourney mobile application to surpass company/team success metrics around platform usage, total monthly active users, and user retention.
  • Responsible for developing and maintaining key platform features for Babyscript’s web application platform for Provider use.
  • Key contributer in new SDLC and PDLC processes to enhance business growth/development.
  • Responsible for multiple scrum teams and responsible for maintaining 95% ticket completion across sprints.
  • Manage and coordinate consumer facing app release process.
  • Deep understanding of current technology stack and impact on the final product.
  • Innovated and integrated new processes and technologies to add value and evaluated costs of product redesign.
  • Incorporated cloud-based messaging APIs (Iterable) and push notifications into software to provide instant access to incoming notifications.

Certified Scrum Master/Product Manager

MedAllies
Poughkeepsie, New York
08.2018 - 10.2020
  • Scrum Master for Healthcare IT Leader in EHR interoperability and Direct Networks.
  • Optimized the direct network for clients to use and send CCD-A and other medical related messages from EHR to EHR, further increasing interoperability.
  • Worked to engage his teams on all scrum related ceremonies and facilitate road block removal for successful sprint deliveries and worked to grow company health on agile/scrum methodologies.
  • In depth experience working with Healthcare Information Service Providers (HISPS) and integration with EHR systems.

Certified Scrum Master

Infinite Computer Solutions
Remote
10.2016 - 08.2018
  • Certified Scrum master working on ATT account handling universal billing platform applications.
  • Well versed in agile and scrum methodologies and utilizes his experience to help grow project team and yield effective/efficient results.
  • Assessed team metrics and worked to drive improvements and innovate new approaches across onshore and offshore teams.

Project Manager/Agile Coach - Hertz Account

IBM Corporation
Oklahoma City, OK
11.2015 - 08.2016
  • Certified Scrum Master working with Hertz on a very critical and highly visible Customer to Cash project, focus is on delivering a high quality product within budget and on time while also helping to implement and sustain proper agile methodologies.
  • Responsible for identifying the project plans and goals, resource needed, PTI and profitability, and made team and project adjustments as necessary while reporting status to the partners on a weekly basis.
  • Lead onshore and offshore development teams while coaching them on agile best practices.
  • Responsible for forecasting, scheduling and monitoring of project timelines, personnel performance and cost efficiency.

IBM Scrum Master/IT Architect/Team Training Coordinator - ATT Account

IBM
Remote, NY
05.2012 - 10.2015
  • Scrum Master working with ATT on complex multi-million-dollar telecommunication projects spanning multiple programs such as AVPN, BVoIP, Ethernet, MIS.
  • Experience on this account leading simultaneous scrum teams at once.
  • Facilitate discussions with the team regarding knowledge of agile and help in providing training to those when necessary.
  • Assist the other PMs in the preparation of the overall planning of the project in relation to agile strategies

Education

Bachelor's Degree - Mathematics, Business Administration

Mount Saint Mary College
2012

Affiliations

Certified Scrum Master

PMP Certification - WIP

Timeline

Senior Technical Program Manager/Security Manager

Intellihealth
07.2022 - Current

Senior Technical Product Manager

Babyscripts
10.2020 - 07.2022

Certified Scrum Master/Product Manager

MedAllies
08.2018 - 10.2020

Certified Scrum Master

Infinite Computer Solutions
10.2016 - 08.2018

Project Manager/Agile Coach - Hertz Account

IBM Corporation
11.2015 - 08.2016

IBM Scrum Master/IT Architect/Team Training Coordinator - ATT Account

IBM
05.2012 - 10.2015

Bachelor's Degree - Mathematics, Business Administration

Mount Saint Mary College

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Dominick Garbellano