Dominick Glick
Graham,TX
Summary
Dynamic and results-driven professional with extensive experience at Sonic, excelling in customer service and food delivery. Proven ability to enhance guest satisfaction through effective communication and prompt service. Skilled in POS operation and adept at multitasking in high-pressure environments, consistently contributing to a positive dining experience.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Carhop
Sonic
- Delivered food and beverages promptly to customers in designated areas.
- Maintained cleanliness of dining area, ensuring a welcoming environment.
- Operated point-of-sale system accurately for customer transactions.
- Provided exceptional customer service, responding to inquiries and special requests.
- Assisted in training new team members on operational procedures and menu items.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Monitored inventory levels and communicated needs to management effectively.
- Adapted quickly to high-pressure situations during peak hours, ensuring service efficiency.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Collaborated with team members to provide exceptional customer experiences.
- Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
Sever
Neris
12.2025 - 06.2026
- Provided exceptional customer service to enhance dining experience for guests.
- Took and processed orders accurately, ensuring timely delivery of food and beverages.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Assisted in training new team members on restaurant policies and procedures.
- Maintained cleanliness and organization of dining area to meet health standards.
- Handled cash transactions accurately while balancing registers at shift end.
Bartender
Neris
12.2025 - 06.2026
- Crafted and served a variety of cocktails to enhance guest experience.
- Maintained cleanliness and organization of bar area for optimal efficiency.
- Assisted in inventory management and stock replenishment procedures.
- Collaborated with team members to ensure timely service during peak hours.
- Trained new bartenders on drink preparation and customer service standards.
- Developed and implemented innovative drink specials to attract clientele.
- Monitored customer satisfaction through attentive service and prompt feedback collection.
Education
High School Diploma -
Graham High School
Graham, TX05.2026
Skills
- Good communication
- Drive-thru experience
- Flexible schedule
- Strong work ethic
- Promptness and punctuality
- Guest satisfaction
- Memory retention
- Phone etiquette
- Beverage preparation
- Salesmanship
- Quality assurance
- Cleanliness
- Food safety compliance
- POS system operation
- Payment processing
- Point of sale operation
- Order delivery practices
- Food service efficiency
- Restaurant policies
- Friendly attitude
- Excellent customer service
- Fast and efficient
- Willing to learn
- Teamwork and collaboration
- Quick learner
- Customer service
- Enhancing customer experience
- Works Well Under Pressure
- Tray carrying and balancing
- Effective multitasking
- Adaptability and dependability
- Flexibility
Certification
Food handlers
Tabs license
Manager certification for food handlers
Timeline
Sever
Neris
12.2025 - 06.2026
Bartender
Neris
12.2025 - 06.2026
Carhop
Sonic
High School Diploma -
Graham High School