Dominick Hanna
Clinton Township,MI
Overview
6
6
years of professional experience
Work History
Loan Officer
Meta Mortgage
Troy, MI
05.2022 - 06.2023
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Explained very technical financial information to applicants in easy to understand language.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Advised clients on mortgage, education and personal loans.
Bar Tender
Pennas Of Sterling
Sterling, MI
03.2019 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Transportation Dispatcher
Trust Delivery LLC
Macomb, MI
02.2021 - 03.2022
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Worked closely with customers to effectively resolve issues and complaints.
- Coordinated closely with other departments to facilitate smooth delivery operations.
- Provided training and guidance to new dispatchers.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- booking loads, tracking drivers' ETA's
- recruiter drivers (getting new drivers, or carriers)
Cooker Operator
KFC Restaurant
Utica, MI
02.2017 - 05.2017
- Broke down, cleaned, and sanitized work stations at end of shift.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
- Prepared and built food items according to standardized recipes and directions.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
Education
BBA - Business Management
University of Phoenix
Tempe, AZ05.2024
Skills
- Investment Product Sales
- QuickBooks Master
- Payroll Operations
- New Client Acquisition
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Loan Officer
Meta Mortgage
05.2022 - 06.2023
Transportation Dispatcher
Trust Delivery LLC
02.2021 - 03.2022
Bar Tender
Pennas Of Sterling
03.2019 - 04.2022
Cooker Operator
KFC Restaurant
02.2017 - 05.2017
BBA - Business Management
University of Phoenix