Dominick Joy
HOUSTON,TX
Summary
Operations and logistics professional with 10+ years of experience in high-volume warehouse, retail, and distribution environments. Proven track record of improving inventory accuracy by 70%, increasing revenue by 45%, and driving 50% profit growth while maintaining a perfect safety record. Experienced in managing teams, training 40+ employees, and overseeing operations handling up000 cases and 200+ trailer movements daily. Seeking to leverage leadership, operational efficiency, and safety expertise in a warehouse or logistics Operations and logistics professional with 10+ years of experience in high-volume warehouse, retail, and distribution environments. Proven track record of improving inventory accuracy by 70%, increasing revenue by 45%, and driving 50% profit growth while maintaining a perfect safety record. Experienced in managing teams, training 40+ employees, and overseeing operations handling up to 2,000 cases and 200+ trailer movements daily. Seeking to leverage leadership, operational efficiency, and safety expertise in a warehouse or logistics leadership role. role.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Specialist
Conco
Deer Park, Texas
02.2024 - 04.2025
- Collaborated with cross-functional teams and senior management to complete projects on or ahead of schedule, ensuring alignment with operational goals and deadlines
- Installed and configured low-voltage equipment, providing customer training on operation and preventive maintenance to reduce downtime and service disruptions
- Ensured full compliance with OSHA, FDA, and AAMI regulations, maintaining a strong safety record with no reported incidents
- Operated effectively in extreme weather and hazardous environments while maintaining consistent productivity and adherence to safety standards
- Utilized power tools (drills, hydro blasters, sledgehammers) and hand tools while following strict PPE and safety protocols on active job sites
- Maintained sterile processing environments to minimize errors and prevent contamination, improving overall operational reliability
Logistics Yard operations
H-E-B
Houston, TX
05.2021 - 10.2023
- Managed the movement of 200+ trailers daily, ensuring efficient yard flow and on-time transport to multiple warehouse locations
- Maintained a perfect safety record with zero accidents, consistently adhering to company policies and DOT regulations
- Conducted thorough pre-trip inspections, identified and reported equipment issues, and maintained accurate mileage and maintenance logs
- Improved yard efficiency and turnaround times by optimizing trailer scheduling and coordinating timely drop-offs and pick-ups
- Delivered consistent customer service by addressing concerns promptly and ensuring smooth logistics operations
- Tracked and documented mileage, deliveries, pickups, and damages, supporting accurate reporting and operational accountability
Warehouse Merchandiser
H-E-B Grocery
HOUSTON, TX
01.2021 - 10.2023
- Selected and palletized 2,000+ cases per shift for distribution, consistently meeting high-volume productivity targets in a fast-paced warehouse environment
- Achieved top performance rankings by maintaining high accuracy and efficiency in order selection and fulfillment
- Trained new hires on warehouse procedures, equipment operation, and safety protocols, improving onboarding speed and team productivity
- Led shifts and supported team operations, ensuring workflow efficiency and timely completion of assignments
- Operated warehouse equipment including BARRETT 710 and Yale machines, handling inventory across dry and freezer environments
- Maintained a high standard of safety and accuracy, reducing product damage and ensuring error-free order processing
- Managed end-to-end product flow within automated systems, contributing to on-time trailer dispatch and organized warehouse operations
Inventory Specialist
H-E-B Grocery
HOUSTON, TX
01.2019 - 12.2021
- Collaborated with a team of 20+ employees and leadership to execute overnight operations, ensuring alignment with store objectives and daily performance goals
- Improved inventory accuracy by up to 70% through detailed inspections, data analysis, and enhanced recordkeeping processes
- Managed inventory for a high-volume store generating $2M+ in daily revenue, ensuring stock accuracy and operational readiness
- Trained and onboarded 40+ employees on inventory procedures, safety protocols, and company standards, accelerating productivity and reducing onboarding time
- Developed task allocation strategies for night shifts, optimizing team efficiency and workflow coordination
- Generated and analyzed reports on inventory movement, discrepancies, and overstock, supporting data-driven decision-making
- Performed physically demanding tasks including pallet handling, stocking, and equipment operation while maintaining productivity and safety standards
Laborer
Acorn thermal Service
04.2020 - 04.2021
- Built and installed blast freezers and cold storage systems in industrial environments
- Operated power tools including circular saws, reciprocating saws, and scale saws
- Used impact drills and construction equipment for precise installation
- Operated heavy machinery including forklifts, aerial lifts, MEWPs, and lull telehandlers
- Traveled across the United States to complete projects at multiple job sites
- Worked in extreme weather conditions, including heat, cold, and outdoor environments
- Followed all OSHA safety regulations, maintaining a safe and compliant work environment
- Demonstrated adaptability by working in fast-paced, changing job site conditions nationwide
- Collaborated with team members to complete projects on time and within scope
- Team Leadership & Training
- Inventory & Process Improvement
Delicatessen Assistant Manager
H-E-B Grocery
Sugar Land, Texas
06.2014 - 01.2020
- Managed a team of 15 employees across two departments, overseeing daily operations, staffing, and performance management
- Increased department sales and revenue by 45% through strategic merchandising, employee training, and customer engagement initiatives
- Reduced operational waste by 20%, implementing improved inventory controls and process efficiencies
- Drove 50% profit growth by optimizing product ordering, minimizing shrink, and aligning operations with sales goals
- Coordinated and delivered training programs on food safety, sales techniques, and operational procedures to improve team performance
- Led hiring and onboarding processes, selecting high-performing candidates aligned with company culture and operational needs
- Managed inventory levels, ordering, and supplier coordination to ensure consistent product availability and accuracy
- Strengthened relationships with customers and vendors, contributing to increased retention and long-term business growth
Lead Sales Consultant
H-E-B Grocery
Houston, Tx
01.2009 - 10.2014
- Processed 3,000+ transactions daily with high accuracy across cash, debit, and credit systems in a fast-paced retail environment
- Achieved top district performance in customer satisfaction, service speed, and training effectiveness
- Trained and developed new cashiers, improving performance, efficiency, and team collaboration
- Resolved customer concerns and escalations professionally, maintaining high satisfaction and retention levels
- Supported hiring, interviewing, and onboarding processes to build a strong and reliable team
- Managed weekly payroll processing and ensured compliance with company policies and labor regulations
- Monitored inventory levels and coordinated restocking to prevent shortages of high-demand products
- Assisted leadership in developing employee growth plans, contributing to continuous team improvement
Education
Elsik High School
Houston , TxSkills
- Equipment maintenance
- Inventory management
- Project coordination
- Regulatory compliance
- Safety awareness
- Data accuracy
- Team goals
- Tool expert
- Personal protective equipment
Certification
1. CHHM - Certied Hazardous
2. Materials Manager CSP
3. Certied Safety Professional
4. Certication EHS
5. Environmental Health and Safety Professional
6. certication Houston re inspector certication
7. Osha 10 certication Basic plus certication
8. Confined space certication
9. TWIC card
10. CPR/ AED Red Cross Certicatio
11 Houston Fire certification
Languages
English
Full Professional
Timeline
Service Specialist
Conco
02.2024 - 04.2025
Logistics Yard operations
H-E-B
05.2021 - 10.2023
Warehouse Merchandiser
H-E-B Grocery
01.2021 - 10.2023
Laborer
Acorn thermal Service
04.2020 - 04.2021
Inventory Specialist
H-E-B Grocery
01.2019 - 12.2021
Delicatessen Assistant Manager
H-E-B Grocery
06.2014 - 01.2020
Lead Sales Consultant
H-E-B Grocery
01.2009 - 10.2014
Elsik High School