Dominick Leonard
Greenville,NC
Summary
Dynamic and detail-oriented professional with a proven track record at Alex Lee, excelling in team leadership and customer relations. Recognized for enhancing customer satisfaction through effective problem-solving and training initiatives. Skilled in multitasking and cash handling, consistently achieving high performance standards while fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Cashier
McDonald's
Clayton, NC
03.2020 - 08.2021
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced at shift end.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Assisted in training new cashiers on company policies and procedures.
General Store Leader
Alex Lee
Clayton, NC/Winterville, NC
05.2022 - Current
- Assisted in daily store operations to ensure smooth workflow and customer satisfaction.
- Supported merchandising efforts by organizing product displays to enhance customer experience.
- Engaged with customers to address inquiries and resolve issues effectively.
- Trained on cash handling procedures to process transactions accurately and efficiently.
- Adapted quickly to changing priorities, maintaining focus on customer service excellence.
- Trained, and supervised staff members, ensuring consistently high performance standards were met.
Education
High School Diploma -
Clayton High School
ClaytonBachelor of Science - Biology
East Carolina University
Greenville, NC05-2026
Skills
- Team leadership
- Detail-oriented task management
- Customer relations
- Training and mentoring
- Problem solving
- Customer service
- Multitasking and organization
Languages
English
Native or Bilingual
Interests
- Team Sports
- Gym Workouts for personal growth
Timeline
General Store Leader
Alex Lee
05.2022 - Current
Cashier
McDonald's
03.2020 - 08.2021
High School Diploma -
Clayton High School
Bachelor of Science - Biology
East Carolina University