Dominick Lewis
Summary
Driven Busser with years of experience working with teammates. Highly skilled at organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
3
3
years of professional experience
Work History
Lead Busser
Lucky Lous Bar And Grill
04.2021 - Current
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Provided support during high-volume events like banquets and weddings, contributing to successful execution and memorable experiences for all attendees.
- Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Boosted customer loyalty by addressing issues promptly, offering solutions and consistently delivering exceptional service, thus enhancing the overall dining experience.
Warehouse Driver
Shade By Design
10.2023 - 05.2024
- Loaded materials into vehicle using pallets, skids, platforms and installed bracing or padding to prevent shifting or damage in transit.
- Improved warehouse efficiency by maintaining accurate inventory records and organizing stock for easy accessibility.
- Reduced fuel costs by monitoring vehicle performance, conducting regular maintenance, and promoting fuel-efficient driving practices.
- Supported continuous improvement initiatives within the warehouse setting by offering suggestions for process enhancements that could lead to more efficient operations overall.
- Ensured timely deliveries by creating optimized routes based on customer locations and delivery schedules.
- Conducted routine checks on vehicles before commencing daily deliveries to ensure optimal performance levels during transit periods while minimizing risk of breakdowns en route.
- Demonstrated exceptional problem-solving skills when confronted with unexpected challenges during the delivery process, promptly addressing issues to maintain client satisfaction.
- Assisted in reducing warehouse clutter by properly disposing of waste materials and recycling appropriate items according to company guidelines.
- Mitigated damage to inventory by following proper lifting techniques when moving heavy or bulky items throughout the warehouse space.
- Expedited shipping processes by accurately preparing documentation such as packing slips, bills of lading, and freight manifests for each delivery assignment.
HVAC Technician
Alpine Air
07.2022 - 04.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
HVAC Technician
Alpine Air
04.2021 - 08.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
Service Technician
Northstar Tire And Auto
04.2021 - 02.2022
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Education
No Degree -
Highland High School
Gilbert, AZNo Degree -
Maricopa High School
Maricopa, AZNo Degree -
Marcos De Niza High School
Tempe, AZSkills
- Fast-Paced Environment
- Cleanliness
- Strong verbal Communication
- Team Collaboration
- Effective problem solving
- Professional Appearance
- Resourcefulness
- Performance Improvement
- Attention to Detail
- Problem-Solving
- Customer Service
- Computer Skills
- Relationship Building
- Customer Relations
- Conflict Resolution
- Complaint Handling
Timeline
Warehouse Driver
Shade By Design
10.2023 - 05.2024
HVAC Technician
Alpine Air
07.2022 - 04.2023
Lead Busser
Lucky Lous Bar And Grill
04.2021 - Current
HVAC Technician
Alpine Air
04.2021 - 08.2023
Service Technician
Northstar Tire And Auto
04.2021 - 02.2022
No Degree -
Highland High School
No Degree -
Maricopa High School
No Degree -
Marcos De Niza High School
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