Dominick Minasola
Grand Rapids,MI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organizations throughout well-established career.
Overview
13
13
years of professional experience
Work History
Operations Dispatch Supervisor
Yellow Freight
Wyoming, MI
04.2021 - Current
- Responded to high volume of phone and email requests to provide logistics information.
- Organized paperwork and explained individual job parameters for each assignment.
- Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Partnered with vendor teams to solve real-time challenges and drive cohesive experience.
- Assisted in resolving customer complaints and grievances.
Outbound Operations Supervisor
Yellow Freight
Wyoming, MI
04.2018 - 04.2021
- Worked closely with personnel, customers, and contractors to resolve problems.
- Motivated Union workers to exceptional performance through implementation of new strategies.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Inbound Supervisor
Yellow Freight
Wyoming, MI
09.2016 - 04.2018
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Operations Super
UPS
Byron Center, MI
11.2012 - 09.2016
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained Union employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Compiled training materials for new employees and tracked skill development.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Package Handler
UPS
Byron Center, MI
10.2011 - 11.2012
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Stored and secured packages in designated areas to prevent damage and theft.
Education
High School Diploma -
Grandville High School
Grandville, MI04.2011
Skills
- Dispatch Coordination
- Production Operations
- Organizational Standards
- Dispatch Planning
- Client Satisfaction
- Efficient Routing
- Customer Experience
- Creative Solutions
- Customer Care
- Personnel Management
- Route Planning and Adjustment
- OSHA Requirements
Timeline
Operations Dispatch Supervisor
Yellow Freight
04.2021 - Current
Outbound Operations Supervisor
Yellow Freight
04.2018 - 04.2021
Inbound Supervisor
Yellow Freight
09.2016 - 04.2018
Operations Super
UPS
11.2012 - 09.2016
Package Handler
UPS
10.2011 - 11.2012
High School Diploma -
Grandville High School