Dominick Pleasant
Ontario,CA
Summary
Customer-focused professional with background in hospitality and support services. Known for completing tasks with high productivity and efficiency. Skilled in inventory management, customer service, and organizational protocols. Excel in communication, problem-solving, and teamwork, ensuring seamless operations in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Attendant
St.Marks Dog Resort
Rancho Cucamonga, CA
04.2024 - Current
- Administered feedings and medications according to individualized care plans
- Performed grooming services to maintain dog hygiene and appearance
- Managed front and back desk operations, including phone inquiries and appointment scheduling
- Evaluated dogs' behavior and temperament to ensure suitability for group play
- Provided daycare services, ensuring a safe and engaging environment for dogs
- Assisted in administering annual vaccinations to dogs
- Cleaned and sanitized kennels
Freelance Photographer
WeDriveIt
Ontario, CA
09.2021 - Current
- Photographed exterior properties to enhance marketing strategies for real estate owners.
- Assisted in updating property listings on Zillow to maintain accurate information.
Host/Food Runner
Red Robin
Rancho Cucamonga, CA
09.2022 - 06.2024
- Greeted and welcomed guests upon arrival, ensuring a positive first impression
- Assisted guests with seating arrangements and table setups for optimal comfort
- Ensured timely delivery of orders, maintaining high standards of service
- Answered phone calls to manage reservations and guest inquiries promptly
- Performed busser duties to maintain cleanliness and organization in dining areas
- Prepared and set up tables for service, enhancing overall dining experience
- Promoted specials and upsold menu items to increase sales revenue
Cashier
Wholefoods
Upland , CA
10.2021 - 09.2022
- Delivered exceptional customer service by greeting customers and addressing inquiries
- Operated cash register, ensuring accurate cash transactions and efficient processing
- Scanned and bagged items for customers, with attention to detail
- Maintained clean and organized checkout area to enhance shopping experience
- Restocked shelves and ensured proper product display for optimal visibility
- Resolved customer complaints professionally, fostering positive relationships
- Organized returns and managed spoilage effectively to minimize loss
- Prepared customer orders for pickup, ensuring readiness and accuracy
Cashier/Stocker
Grocery Outlet Bargain Market
La Habra , CA
08.2020 - 05.2021
- Managed cash transactions with customers to ensure accuracy and efficiency
- Scanned and bagged items for customers quickly and efficiently
- Handled customer inquiries and complaints to resolve issues effectively
- Answered phone calls promptly to support customer needs
- Stocked shelves and maintained inventory levels to support sales operations
- Counted and reconciled cash register drawers at end of each shift
- Maintained clean and organized checkout areas to enhance shopping experience
- Cleaned bathrooms regularly to uphold store hygiene standards
Education
High School Diploma -
Whittier High School
Whittier, CA06-2020
Some College (No Degree) - Buisness
Mt. San Antonio College
Walnut, CASkills
- Customer service
- Animal care
- Data entry - 55WPM
- Appointment scheduling
- Microsoft Word
- Cash handling
- Team collaboration
Certification
- Microsoft PowerPoint
- Microsoft Word
Timeline
General Attendant
St.Marks Dog Resort
04.2024 - Current
Host/Food Runner
Red Robin
09.2022 - 06.2024
Cashier
Wholefoods
10.2021 - 09.2022
Freelance Photographer
WeDriveIt
09.2021 - Current
Cashier/Stocker
Grocery Outlet Bargain Market
08.2020 - 05.2021
High School Diploma -
Whittier High School
Some College (No Degree) - Buisness
Mt. San Antonio College
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