Dominick Smith
Summary
Service-oriented Delivery Professional with a strong record in road safety and efficient route management. Improved customer satisfaction through effective planning and timely deliveries while demonstrating expertise in logistics and compliance with regulations. Contributed to operational efficiency by maintaining accurate logs, coordinating paperwork, and ensuring secure handling of goods.
Overview
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Delivery Driver
Stateside Brands
Philadelphia, Pennsylvania
04.2023 - Current
- Deliverer alcohol beveragesefficiently across designated routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated using GPS systems to optimize delivery routes.
- Communicated with dispatch regarding delivery updates and challenges.
- Maintained vehicle cleanliness and operational readiness daily.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Managed merchandise handling according to product standards. in accordance with product handling standards.
Lot Attendant
Autonationhonda104
Hollywood, Florida
02.2016 - 11.2023
- Ensured vehicle lot organization and cleanliness for customer satisfaction.
- Coordinated vehicle movement to optimize lot space and accessibility.
- Ensured that all vehicles were parked in designated areas according to size and type.
- Assisted in vehicle preparation for display and sale.
- Inspected vehicles for damage and reported findings to management.
- Inspected vehicles for damage upon arrival and departure from lot.
- Trained new attendants on lot procedures and safety protocols.
- Directed drivers to parking spots.
- Greeted customers and provided assistance to ensure a smooth check-in process.
- Provided excellent customer service by responding quickly to requests and addressing complaints in an efficient manner.
- Collaborated with sales staff to support vehicle delivery processes.
Delivery Associate
Amazon
Philadelphia, PA
11.2020 - 04.2023
- Delivered packages efficiently to ensure timely customer satisfaction.
- Delivered packages safely and timely to designated addresses within assigned territory.
- Provided friendly customer service when interacting with clients during deliveries.
- Collaborated with team members to optimize delivery routes and schedules.
- Operated handheld scanners to track and manage delivery inventory.
- Followed safety protocols to ensure secure package handling at all times.
- Assisted in training new associates on delivery procedures and best practices.
Warehouse Assistant
Private Duty
Fort Lauderdale, Florida
11.2010 - 11.2020
- Operated forklifts and pallet jacks for efficient material handling.
- Organized inventory and managed stock levels in the warehouse.
- Monitored warehouse supplies and reported needs to management regularly.
- Inspected and moved products to designated areas in warehouse.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
Education
Cosmetology - Barbering
Florida Barber Academy
Fort Lauderdale, Florida 11.2017 - 01.2019
Everglades High School
Fort Lauderdale, FloridaSkills
- Route optimization
- GPS navigation
- Delivery tracking
- Basic vehicle inspection
- Package handling
- Safety protocols
- Accident-free history
- Safe driving record
- Time management
- Problem solving
- Customer relationship management
- Customer service training
- Effective communication
Timeline
Delivery Driver
Stateside Brands
04.2023 - Current
Delivery Associate
Amazon
11.2020 - 04.2023
Cosmetology - Barbering
Florida Barber Academy
11.2017 - 01.2019
Lot Attendant
Autonationhonda104
02.2016 - 11.2023
Warehouse Assistant
Private Duty
11.2010 - 11.2020
Everglades High School