Dominik Cieply
Chicago,Illinois
Summary
Ambitious and results-oriented professional with over five years of experience in sales and team leadership within fast-paced retail environments. Proven ability to exceed performance targets and lead teams to success through effective coaching, training, and motivation. Experienced in managing daily operations, optimizing store performance, and delivering high quality customer experiences. Known for strong communication, problem solving, and relationship building skills that contribute to both individual and team success. Bilingual in English and Polish, with the ability to connect with a diverse customer base.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Asurion
08.2023 - 06.2025
- Delivered consultative sales by assessing customer needs and recommending tailored protection plans and services.
- Met or exceeded daily and monthly sales goals.
- Cultivated strong customer relationships, resulting in customer satisfaction and positive survey feedback.
- Resolved customer concerns effectively, ensuring a positive experience and maintaining customer loyalty.
Sales Representative
Triple AAA
10.2023 - 12.2024
- Promoted and sold membership plans and services to enhance customer satisfaction and loyalty.
- Achieved sales goals by fostering strong customer relationships and effectively communicating service value.
- Educated customers on service benefits, improving membership retention and engagement rates.
Assistant Store Manager
T-Mobile
08.2020 - 09.2023
- Supported daily store operations, including sales performance, inventory, and team management.
- Led and motivated a team to consistently meet and exceed sales goals.
- Trained new employees and improved overall team productivity and performance.
- Resolved customer escalations professionally, ensuring high satisfaction and retention.
- Implemented strategies to improve store performance.
Assistant Store Manager
Sprint
06.2019 - 08.2020
- Supported daily store operations, including sales performance, inventory, and team management.
- Led and motivated a team to consistently meet and exceed sales goals.
- Trained new employees and improved overall team productivity and performance.
- Resolved customer escalations professionally, ensuring high satisfaction and retention.
- Implemented strategies to improve store performance.
Sales Representative
Sprint
02.2019 - 06.2019
- Assisted customers in selecting products and services based on individual needs.
- Met sales goals through product knowledge and strong closing techniques.
- Delivered excellent customer service, contributing to a positive store experience.
Cashier and Service Clerk
Jewel Osco
06.2018 - 12.2018
- Provided efficient and friendly customer service in a fast paced retail environment.
- Handled transactions accurately while maintaining a positive composure with customers.
- Assisted with store organization and stocking.
Education
Associate of Science -
Harper Community College
Palatine, IL05-2027
High School -
William Howard Taft High School
Chicago, IL06-2019
High School Diploma -
Polish Language School, Polska Szkola Im. Maximilian Kolbe
Chicago, IL05-2019
Skills
- Consultative Selling & Closing
- Customer Relationship Management
- Team Leadership & Training
- Retail Operations
- Conflict Resolution & Problem Solving
- Microsoft Office (Word, Excel)
- Bilingual Communication (English & Polish)
Certification
- Certificate in Natural Health and Healing - Chicago State University
- Certificate in Food, Nutrition, and Health - Chicago State University
- Certificate in Healing Environments, for Body, Mind, and Spirit - Chicago State University
- Certificate in Holistic and Integrative Health - Chicago State University
Languages
- English, Native/Bilingual
- Polish, Native/Bilingual
- Spanish, Limited Working Proficiency
Attributes
Outstanding and professional qualities are available upon request. Well-organized, cooperative, reliable, and trustworthy. Works well under pressure and is proficient in handling diverse tasks simultaneously. A motivated worker who thrives on responsibilities. Able to speak both English and Polish fluently.
Timeline
Sales Representative
Triple AAA
10.2023 - 12.2024
Sales Representative
Asurion
08.2023 - 06.2025
Assistant Store Manager
T-Mobile
08.2020 - 09.2023
Assistant Store Manager
Sprint
06.2019 - 08.2020
Sales Representative
Sprint
02.2019 - 06.2019
Cashier and Service Clerk
Jewel Osco
06.2018 - 12.2018
Associate of Science -
Harper Community College
High School -
William Howard Taft High School
High School Diploma -
Polish Language School, Polska Szkola Im. Maximilian Kolbe