Dominik Cifrulak
Mahopac,NY
Summary
As a child of immigrants- I was taught at an early age that hard work beats talent when talent doesn't work hard. Tagging along with my father at his jobsites as a kid drew me even closer to my inevitable passion for upscale remodeling & building both residential & commercial real estate. Throughout my experiences as a young adult in the catering field I developed a sense of hospitality as well as customer satisfaction at all costs- which would eventually guide me through the rest of my career as a foreman, turned Project Manager.
Overview
16
16
years of professional experience
Work History
Onsite Project Manager
Radci Construction
07.2012 - Current
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
- Tracked project costs and other financial metrics to maximize profitability.
- Developed and implemented construction plans according to client specifications and expectations.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
- Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
- Led design and development of residential and commercial buildings.
Sales Representative
Jilco Window Corp.
05.2022 - 08.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through time-efficient service & delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
Captain - Assistant Maitre D'
Villa Barone Hilltop Manor
05.2007 - 10.2012
- Greeted customers upon arrival and throughout the day/night provided friendly and warm presence during their dining & celebration.
- Answered customer questions about hours, seating, and menu information.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Motivated staff to perform at peak efficiency and quality.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new waiters & bussers on customer service practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Relayed guest comments or suggestions to manager on duty for further action.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maximized quality assurance by completing frequent line checks.
Education
56 Credits Towards An Associates Degree - Criminal Justice
Westchester Community College
ValhallaSkills
- Customer Service
- OSHA Compliance
- Environmental Compliance
- Interior and Exterior Renovation
- Contractor Oversight
- Operations Oversight
- Equipment Operation
- Employee Training
- Energetic and Positive
- Hardworking and Reliable
Hobbies
Early on my love for animals has only grown and that never faltered, as a recent graduate out of high school I volunteered for the Putnam County SPCA. Helping to coordinate & clean/dispose of waste.
Athletics were always a passion for me as I routinely stay active/fit. Throughout the seasons I enjoy snowboarding as well as skiing.
Timeline
Sales Representative
Jilco Window Corp.
05.2022 - 08.2022
Onsite Project Manager
Radci Construction
07.2012 - Current
Captain - Assistant Maitre D'
Villa Barone Hilltop Manor
05.2007 - 10.2012
56 Credits Towards An Associates Degree - Criminal Justice
Westchester Community College