Dominika Jodczyk
Oswego,IL
Summary
Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
8
8
years of professional experience
Work History
Dispatch Assistant
Tyros Transport Inc
Bensenville, IL
03.2021 - Current
- Directed investigations to verify and resolve customer or shipper complaints.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of all details.
- Created delivery routes and optimized plans for traffic, road conditions and other factors.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
Office Manager
Independent Life Insurance Agent
Skokie , IL
01.2016 - Current
- Managed appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Interacted with customers by phone, email or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Manager's Assistant
BCBGMAXAZRIA
Oak Brook, IL
09.2017 - 05.2018
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Maintained records related to sales, returns and inventory availability.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Bachelor of Arts - Human Resources Management
North Central College
Naperville, IL05.2021
Bachelor of Arts - Business Administration And Management
North Central College
Naperville, IL05.2021
Minor - Marketing
North Central College
Naperville, IL05.2021
Skills
- Compensation and benefits
- Labor relations
- Leadership
- Analytical skills
- Conflict resolution
- Training & Development
- Fluent in Polish
Timeline
Dispatch Assistant
Tyros Transport Inc
03.2021 - Current
Manager's Assistant
BCBGMAXAZRIA
09.2017 - 05.2018
Office Manager
Independent Life Insurance Agent
01.2016 - Current
Bachelor of Arts - Human Resources Management
North Central College
Bachelor of Arts - Business Administration And Management
North Central College
Minor - Marketing
North Central College
Similar Profiles
Jacob BarnesJacob Barnes
Medical Scribe at Tyros MedicusMedical Scribe at Tyros Medicus
Roxana SaldañaRoxana Saldaña
Front Desk Manager at Tyros Holding GroupFront Desk Manager at Tyros Holding Group
Michele HoganMichele Hogan
Non Emergency Medical Transport Driver/Driver Liaison at Soars Transport/Northern California TransportNon Emergency Medical Transport Driver/Driver Liaison at Soars Transport/Northern California Transport