Dominique Allen
Houston,TX
Summary
Dynamic sales professional with documented success in generating sales growth and achieving sales targets with healthcare sector marketing and business development experience ideal for success in growing territories in pharmaceutical, medical device, and healthcare services sales. Offer versatility in developing and implementing unique winning sales strategies, with a focus on building long-term healthcare provider and support staff relationships. Possess healthcare and medical terminology insight vital to building trust with clientele in support of marketing products. Established reputation for identifying and resolving healthcare professionals’ decision barriers and closing sales relationships. Strong sales presence; maintain a professional image ideal for communicating with physicians and medical staff. Bilingual capabilities with communication skills in Spanish.
Overview
15
15
years of professional experience
Work History
Business Development Manager
Three Oaks Hospice
HOUSTON, TX
01.2024 - Current
- Managed client accounts, overseeing contract negotiations, project planning, budgeting, invoicing, and payment processing.
- Conducted research on industry trends, competitor activities, and customer needs to inform strategic decisions.
- Developed strategies that increased sales and expanded market share effectively.
Business Development Manager
The Care Team (Crossroads Hospice)
Houston, TX
12.2022 - 01.2024
- Market agency services to regional hospitals and outpatient practices.
- Cultivate relationships with physicians, caseworkers, and community resources.
- Conduct sales calls to assess activity effectiveness and identify new referral sources.
- Research and identify potential facilities to expand client pipeline.
- Attend networking events to enhance community engagement.
- Consult with families to review service quality and expectations.
- Analyze market trends and competitors to refine marketing strategies.
- Support development of marketing materials and ad campaigns based on comprehensive research.
Clinical Outreach Manager
Symetria Recovery
Houston, TX
05.2022 - 03.2023
- Serve as clinical outreach rep and client health advocate via Community Outreach and Education, with dotted-line accountability for 3 facilities of 60+ individuals.
- Increase rapport with existing relationships, initiate / grow new relationships, attend networking events, and document activities and communications in CRM (KIPU).
- Generated 56% improvement in company presence within market (compared to previous full non-pandemic year).
- Introduced company to new verticals that included churches, government agencies / entities, clinicians, and others, broadened client relationships.
Business Development Director
Serenity House- A TruHealing Behavioral Health Company
Houston, TX
01.2022 - 05.2022
- Served as Regional Director and team lead for Community Outreach.
- Placed emphasis on Client Advocacy and Education, with dotted-line accountability for 30+ individuals.
- Helped department increase rapport with existing relationships, initiate / grow new relationships, attend networking events, and document activities and communications in CRM (Salesforce).
- Generated 64% improvement in company presence within market (compared to previous full non-pandemic year).
- Introduced company to new verticals that included churches, government agencies / entities, clinicians, and others, broadened client relationships.
Business Development/ Outreach Manager
The Right Step Houston- A Promises Behavioral Health Company
Houston, TX
01.2021 - 01.2022
- Serve as facility liaison and client health advocate via Community Outreach and Education, with dotted-line accountability for 20+ individuals.
- Increase rapport with existing relationships, initiate / grow new relationships, attend networking events, and document activities and communications in CRM (Salesforce).
- Generated 40% improvement in company presence within market (compared to previous full non-pandemic year).
- Introduced company to new verticals that included churches, government agencies / entities, clinicians, and others, broadened client relationships.
Market Area Manager (MAM)
Credit Acceptance Corporation
Houston, TX
09.2017 - 03.2020
- Formulated and executed account growth strategies in marketing of automobile loans programs and other related financial products to area dealerships for access by their customer base.
- Prospected and developed automotive dealerships to enhance business development outcomes.
- Administered account management and client services to build strategic and consultative customer relationships.
- Provided consultation to dealerships on automotive industry financing.
- Delivered explosive growth in previously neglected territory, growing dealer account base from 3 to 40+. Grew account volume 150% in year 1 and 175% in year 2.
Marketing Manager
Midtown Hospice
Houston, TX
05.2013 - 09.2017
- Marketed agency services to regional hospitals, acute / sub-acute rehab facilities, skilled nursing facilities, and outpatient practices.
- Built and cultivated relationships with physicians, caseworkers, administrators, long-term care and assisted living facilities, and other community resources.
- Conducted sales calls and evaluated sales activity effectiveness.
- Established relationships with new and existing referral sources.
- Conducted research to identify new facilities and potential relationships to grow client pipeline.
- Attended networking events.
- Consulted with families to review quality of service desired and delivered.
- Conducted market analysis and competitor research, established marketing model, developed communication strategy, and mapped overall program execution.
- Supported development of customer relationships marketing material, creation of ad campaigns, and conducting of studies and surveys based on detailed market research.
Physician & Community Liaison
Bayou City Home Health
Houston, TX
01.2013 - 05.2013
- Coordinated business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and local community.
- Created and presented business plans to target physicians, assisted living facilities, and other key referral sources.
- Organized and facilitated staff development, seminars, conferences, and training opportunities.
- Ensured continuity of care, as well as seamless interaction and communication between all involved in patient care activities.
- Participated in external marketing, including building of relationships with referral sources.
- Teamed with clinical services leadership to develop home health programs in general community.
- Visited and established effective rapport with physicians, office staff, discharge planners, and other referral sources.
- Assessed program needs and developed marketing plan of action with quarterly goals.
- Attended weekly case conferences and provided feedback/reports on patients’ progress.
- Acted as liaison to physicians to report patients’ progress toward goals, response to treatments, and updated treatment plans.
- Served as liaison with hospital planners to ensure smooth transition from hospital to home.
Education
Doctor of Ministry (D.Min) - Theological Studies
United Theological Seminary
05-2025
Master of Divinity (M.Div) - Homiletics, Christian Education
Samuel Dewitt Proctor School of Theology at Virginia Union University
12.2021
Bachelor of Science - Health and Psychology
University of Houston
05.2012
Skills
- Strategic Marketing Plans
- Territory Management
- Budget Management
- Business Development
- Customer Service
- Customer Relations
- Customer Acquisition / Retention
- Marketing Plans / Strategies
- Medical Terminology
- Event Coordination
- Health Education
- Formal Presentations
- Project Management
- Workshop Presentation
- Data Analysis
- Microsoft (Word, Excel, PowerPoint, Office 365, MS Project)
- G Suite
- QuickBooks
- Salesforce
- SAP
- FileMaker Pro
- HTML
- MailChimp
- Constant Contact
- Trello
- Workday
- WordPress
- Community engagement
- Client advocacy
- Public speaking
- Research skills
- Relationship management
- Project management
- Curriculum development
- Data analysis
- Issue resolution
- Account development
- Pipeline management
- Account management
- Market and competitive analysis
- Revenue forecasting
- Sales tracking
- Market penetration
- Cold calling
- Sales expertise
- Cross-functional collaboration
- Sales and market development
- Strategic planning
- Key decision making
- Training and development
- Client consultations
- Business development
- Proficient in [software]
- Team collaboration
- Pipeline development
- Campaign development
- Consultative and relationship selling
Affiliations
- Legacy Builder Community Awards Recipient
- Top Market Area Manager for Region
- Valedictorian (Master's)
Languages
Spanish
Limited
Timeline
Business Development Manager
Three Oaks Hospice
01.2024 - Current
Business Development Manager
The Care Team (Crossroads Hospice)
12.2022 - 01.2024
Clinical Outreach Manager
Symetria Recovery
05.2022 - 03.2023
Business Development Director
Serenity House- A TruHealing Behavioral Health Company
01.2022 - 05.2022
Business Development/ Outreach Manager
The Right Step Houston- A Promises Behavioral Health Company
01.2021 - 01.2022
Market Area Manager (MAM)
Credit Acceptance Corporation
09.2017 - 03.2020
Marketing Manager
Midtown Hospice
05.2013 - 09.2017
Physician & Community Liaison
Bayou City Home Health
01.2013 - 05.2013
Doctor of Ministry (D.Min) - Theological Studies
United Theological Seminary
Master of Divinity (M.Div) - Homiletics, Christian Education
Samuel Dewitt Proctor School of Theology at Virginia Union University
Bachelor of Science - Health and Psychology
University of Houston
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