Dominique Bailey
Carver Washington Elementary School
Little Rock,Arkansas
15
years of professional experience
Energetic and compassionate service professional with over 10 years of experience in customer-facing roles, including hospitality, food service, and substituting. Proven ability to deliver exceptional customer experiences, resolve concerns with promptness and thrives in fast-paced, team-oriented environments. Experienced with classroom instruction, student engagement, and curriculum implementation
Work History
Substitute Teacher
5 Months- Implemented lesson plans to engage students and facilitate learning in diverse classroom settings.
- Adapted instructional strategies to meet varying student needs and learning styles effectively.
- Maintained classroom order and provided a safe environment conducive to learning.
- Collaborated with teachers to align instructional goals and enhance educational outcomes.
- Collaborated with teachers and therapists to develop tailored interventions for students with special needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Developed strong rapport with students through empathy, patience, and understanding of their unique challenges and strengths.
- Monitored student classroom and outdoors activities to promote student safety.
Substitute Teacher
7 Months- Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
- Facilitated smooth transitions for students between different school settings by coordinating services and collaborating with relevant professionals.
- Provided ongoing progress monitoring and data collection to evaluate student performance and inform instructional adjustments.
- In absence of regular teacher, took over to lead all classroom instruction and management.
Assistant Cook
2 Years 7 Months- Delivered excellent hospitality and support during peak hours, working collaboratively to maintain a positive dining experience.
- Ensured consistent food quality, preparation, and presentation aligned with institutional standards.
- Fostered a friendly environment with encouraging gestures, positive language, and teamwork.
Customer Service Associate
1 Year 11 Months- Managed client accounts and safeguarded personal belongings with precision and care.
- Delivered responsive, high-level customer service by addressing concerns promptly and professionally.
- Built long-term client relationships through follow-ups and service consistency.
Pawn Broker
5 Years 2 Months- Conducted accurate appraisals for a variety of items, ensuring fair assessments for loans.
- Educated clients on the pawn process and available financing options with transparency.
- Played a key role in marketing efforts, driving increased foot traffic and customer engagement.
- Built loyalty through personal rapport, professionalism, and trustworthy service.
Education
Business Office Technology Certification
High School Diploma
Skills
Exceptional Customer Engagement
Relationship Building & Retention
Hospitality & Professionalism
Conflict Resolution & Service Recovery
Team Collaboration & Positive Attitude
Time Management in High-Volume Settings
Interests
Cheerleading (Team Spirit & Motivation)
Reading (Calm & Focused Demeanor)
Puzzles (Problem Solving & Attention to Detail)
Baking/Cooking (Service & Presentation)
Timeline
Substitute Teacher
Carver Washington Elementary School
12.2025 - 05.2026Read More
Substitute Teacher
Chicot Elementary
10.2025 - 05.2026Read More
Assistant Cook
Shorter College
10.2022 - 05.2025Read More
Customer Service Associate
Hangers Cleaners
12.2019 - 11.2021Read More
Pawn Broker
Braswell and Son
03.2011 - 05.2016Read More
Little Rock Central High School
High School Diploma
Read More
Little Rock Job Corps
Business Office Technology Certification
Read More